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messageElectricians not currently interested
Posted by Lynne November 26, 10:48AM

Do I hold outdated values, or is it normal for tradesmen not to bother to return calls? I've wasted some time leaving messages with several companies, then giving them a couple of days to respond, but waiting in vain. OK, it's a little job but a call saying "sorry we're busy," would seem to be polite. What's the point of them spending money on advertising if they don't reply to a question? And self interest might suggest to them that I'm unlikely to ever use them if I want a big job done, or to recommend them to anyone else.
As this Forum proves, word of mouth is a valuable asset.
Finally got someone coming tomorrow, and if all is well, I shall broadcast his praises here.

messageRe: Electricians not currently interested
Posted by Angelina November 26, 01:14PM

they can pick and choose their work and are probably too busy to call you. I had a similar with a plumber - I had a couple who didn't turn up as they had taken on bigger work.

messageRe: Electricians not currently interested
Posted by ianr November 26, 02:10PM

Was there not a thread to the same effect in the Businesses section last week? Am I being gasliighted?

messageRe: Electricians not currently interested
Posted by peckham_ryu November 26, 09:43PM

Yes, it’s normal. As is the scope and ghost: “I’ll send you a quote in the next couple of days…” “……@…”

messageRe: Electricians not currently interested
Posted by alex_b November 26, 09:49PM

I had an electrician waste his time and mine coming round and then never bothering to send a quote despite two polite reminder emails.

messageRe: Electricians not currently interested
Posted by Lynne November 26, 10:07PM

I've even had people doing the work and then never sending a bill

messageRe: Electricians not currently interested
Posted by ianr November 26, 10:14PM

What did happen to the previous thread?

messageRe: Electricians not currently interested
Posted by cella November 26, 11:46PM

Think it was my thread you're referring to on three businesses that behaved in similiar fashion and was received in different ways on here. Totally agree with you Lynne and personally am amazed at people on here who seem content to defend local businesses who behave in this cynical way. There is no excuse for lazy companies who relax with the good reviews they receive on here so don't appear to feel the need to think of the future customers they are alienating by not responding or letting down. I've now sorted my request but remain disillusioned with the rubbish ones.

messageRe: Electricians not currently interested
Posted by Lynne November 27, 01:56PM

I can now say that Miles is the exception. Prompt, polite, punctual. Makes you feel like keeping him secret in case he gets too busy for next time.

messageRe: Electricians not currently interested
Posted by diable rouge November 27, 02:33PM

alex_b Wrote:
-------------------------------------------------------
> I had an electrician waste his time and mine
> coming round and then never bothering to send a
> quote despite two polite reminder emails.

This cuts both ways, the public don't always respond to submitted quotes and follow-up calls/emails...

messageRe: Electricians not currently interested
Posted by Pugwash November 27, 05:28PM

I was advised by my decorator to contact Gary Vu, I had in mind this guy when I discovered that my usual contact had work for another 3 weeks and could not fit me in. Gary was busy but when he heard that my decorator was due to commence work with me within a week, and needed the work to be done before painting - he offered to come in on a Saturday. Was a small job ( rewiring a ceiling light and replacing a broken socket outlet) and completed within an hour. very reasonable cost (paid cash)

messageRe: Electricians not currently interested
Posted by caz November 28, 11:32AM

Just want to endorse the recommendation for Gary Vu. I've used him on many occasions,reliable, honest and reasonable rates.

messageRe: Electricians not currently interested
Posted by alex_b November 28, 01:26PM

I'd also like to endorse Gary Vu, he came round when other electricians hadn't bothered to quote. He did a great job at a fair price. I wouldn't hesitate to recommend him.


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