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The East Dulwich Forum
Which pubs, bars, restaurants and take-aways do you avoid?
messageDog kennel hill Sainsbury’s
Posted by mimifantasia87 06 July, 2018 19:28

Anyone else found the staff members at Denmark hill Sainsbury’s rude unhelpful and useless! When you ask them for help and say I can’t help sorry and walk off on both occasions! And they look at you as if you are asking for the bloody moon!! For god sake! Politeness goes a long way and good customer service even if it’s not your area you are looking after ! Rant over !

messageRe: Dog kennel hill Sainsbury’s
Posted by Dom Johnston 09 July, 2018 10:04

Have to say, every time I've been in there, I've had really good service. There is the odd occasion when the self service people are a bit slow to respond, but I usually find the staff in there very friendly and helpful. I do go in most days too.

messageRe: Dog kennel hill Sainsbury’s
Posted by dbboy 09 July, 2018 11:11

yep, the older woman in the bakery section who seems to treat customers as an inconvenience and is generally rude, unhelpful and useless. So much so that I've given up buying anything from that section.



Edited 1 time(s). Last edit was 2018:07:09:11:13:06 by dbboy.

messageRe: Dog kennel hill Sainsbury’s
Posted by womanofdulwich 09 July, 2018 11:57

I dont know about the bakery, but everyone else is always polite to me, and very approachable. I do say please and thank you.

messageRe: Dog kennel hill Sainsbury’s
Posted by edcam 09 July, 2018 17:18

No, I can't say I've ever had any problems.

messageRe: Dog kennel hill Sainsbury’s
Posted by singalto 09 July, 2018 18:50

Never had any problem there..

messageRe: Dog kennel hill Sainsbury’s
Posted by Pugwash 10 July, 2018 01:52

Never had problems - always helpful and ready for a quick chat whilst scanning my items. The American guy who works mainly on the cigarette counter is very helpful

messageRe: Dog kennel hill Sainsbury’s
Posted by Comeback Book Group 10 July, 2018 07:35

Always been helpful and polite in my experience.

messageRe: Dog kennel hill Sainsbury’s
Posted by tiddles 10 July, 2018 09:27

Always found most staff very pleasant and helpful - especially when dealing with grumpy customers
Complaining about lack of open tills - which is another thread altogether....

messageRe: Dog kennel hill Sainsbury’s
Posted by edcam 10 July, 2018 10:53

Is he American? I always thought he was Irish? He is indeed always cheery and helpful.

Pugwash Wrote:
-------------------------------------------------------
> Never had problems - always helpful and ready for
> a quick chat whilst scanning my items. The
> American guy who works mainly on the cigarette
> counter is very helpful

messageRe: Dog kennel hill Sainsbury’s
Posted by KidKruger 10 July, 2018 12:22

great staff at DKH Sainsbos.

messageRe: Dog kennel hill Sainsbury’s
Posted by peckham_ryu 10 July, 2018 18:03

The only thing I ever ask is whether they have any stock ready to bring through, for stuff that's run out on the shelf. The staff typically go to some lengths to check. The fish counter guys are actually pro-actively helpful, giving cooking tips and the like.

I must have the Right help needs for good service. What help should I ask for to get the bad attitude? I'll ask for a Belgian bun or something next time, if the baked goods counter dislikes custom :-)

messageRe: Dog kennel hill Sainsbury’s
Posted by Ruffler 10 July, 2018 20:40

Another DKH Sainsbury’s regular here too and all the staff that I’ve had dealings with have been helpful and courteous. I don’t recognise the OP’s description at all!

messageRe: Dog kennel hill Sainsbury’s
Posted by cella 12 July, 2018 09:28

peckham_ryu Wrote:
-------------------------------------------------------

>
> I must have the Right help needs for good service.
> What help should I ask for to get the bad
> attitude? I'll ask for a Belgian bun or something
> next time, if the baked goods counter dislikes
> custom :-)


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