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Rubbish customer service


cella

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I have been so incensed this week at the cynical customer service (not) received from several recommended people on here. Mark Newlove, McHow and Nico - 3 heating engineers and Alastair Sim tiles restorer (sadly nothing like the original AS). All either haven't bothered to respond after several messages each or one turned up 3 hours early then disappeared and then didn't bother to return at the agreed time. So disappointing and a complete waste of my valuable time. What is wrong with these people - have they so much work that they just don't bother with basic customer courtesy? Meanwhile I am no further forward with the work. Grr.
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  • 9 months later...

This thread is dead. The work has long been completed but not by any of those justly complained about at the time.

Frigkander - don't know why you have reopened this thread - it's closed now.

Mahoody - we have all moved on so thanks, but no advice required.

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