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Virgin Media Friday 15th May


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Don't take me wrong, not complaining at posters,this is about the 20th thread I've seen in the last 18 months re VM saying it's down,slow etc-this area is NOT set up for for VM despite the mass promotion in the area.

We sacked them off about 3 years ago due to poor service and they obviously haven't got any better.

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My guess would be that the power outage tripped an 'off' switch locally, presumably as a safety mechanism, which needs re-setting - presumably, again, manually - so until Virgin gets someone out here to do that power will remain down for their service.
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Have been on the phone numerous times to virgin they have told me 'there is an area wide problem and it will not be fixed until the 20th' Have now turned everything off and will try to reboot shortly.
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Had a long chat with the Virgin Media complaints department yesterday. They have knocked ?10.00 off my monthly bill for the next year. but still no services.


Was thinking of moving to another provider, but we have a great big tree in front of us, still no signal.

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