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Posted by a&d 09 August, 2019 09:05


Is there a problem with private messages? I got mine all at once last night even though some were from earlier in the day. Iíve replied to all and have had no response. I also only got one email alert.

Best wishes,


messageRe: Messages
Posted by Administrator 09 August, 2019 09:36


There was a problem, it should be fixed now and we're monitoring it. You can tell if the private messages have been read by looking in your sent folder.

The Administrator
Help & FAQ's - Terms of use

messageRe: Messages
Posted by Grace2008 19 August, 2019 10:05


Iíve stopped receiving emails letting me know about private messages. I know there was a problem a few days ago but wondered if I need to change anything on my settings to correct this?


messageRe: Messages
Posted by Administrator 20 August, 2019 08:59

Yes, the problem is intermittent and may require something major to fix it.

The Administrator
Help & FAQ's - Terms of use

messageRe: Messages
Posted by beigemartin August 20, 08:50AM

It seems to be almost permanent to me, and seemingly others from the infrequency with which my PM's get read. It's really damaging the user experience.

messageRe: Messages
Posted by womanofdulwich August 21, 01:57PM

yes ive missed all my pms

messageRe: Messages
Posted by KalamityKel August 23, 06:37AM

Do you not see the message that you have new private messages at the top of the screen?
Given the email alerts are a bit hit or miss but that bit still works fine.

messageRe: Messages
Posted by beigemartin August 23, 08:36PM

It works, but it's not comparable to an email alert from a user experience perspective.

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