Jump to content

Sold a faulty item


GREECE

Recommended Posts

I'm not Admin, but please do not waste the non-urgent police line's time. This is a civil matter not a police matter, unless you believe that the item was stolen. Private buyers of second hand items have fewer rights as opposed to buying something from a retailer. THe CAB has a consumer helpline: https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/


You can also look at this helpful guide (last updated in Sep 2018) - https://www.saga.co.uk/magazine/money/spending/consumer-rights/what-are-your-rights-when-buying-second-hand-goods

Link to comment
Share on other sites

101 is for crimes that do not require an emergency response. It's not for vendor/buyer disputes. IlonaM is quite right, don't waste police time on commercial issues, they've got rather more important stuff to deal with.


ETA Actually find it unbelievable that - from the evidence of your other posts - you're trying to involve the police because you're unhappy with the quality of a dining table you've bought! Pack it in.

Link to comment
Share on other sites

You should know that you have a responsibility to inspect items before you hand over money. The seller said the chairs weren't in good repair and the table was scratched so you should have checked carefully first.


I hope you told the police that the seller had actually pre-warned you but you ignored it

Link to comment
Share on other sites

GREECE Wrote:

-------------------------------------------------------

> Jules and boo

> Rendall Harris

>

> Actually I showed my texts and the sellers texts

> and they still said I have a case

> Silly meandsilly police

> I'm sure you know better


Mad as a box of frogs. I know people who work in the police service, trust me they are not interested in your dining table.

Link to comment
Share on other sites

Greece, if you can demonstrate there were faults that were not highlighted and that with the recommended repairs that the goods were not fit for purpose, you may well have a case for the small claims court. I do feel your pain and do wish you well in resolving this. One would hope that there was an element of goodwill on behalf of regular and long term forum members.
Link to comment
Share on other sites

  • 3 months later...

rendelharris Wrote:

-------------------------------------------------------

> Still can't quite believe that someone went to buy

> a table and chairs, looked at them, bought them,

> took them home, then decided they weren't up to

> what they'd been told and called the police.

> Called the police. Sorry, that is utterly bonkers.



Great thread ☝️😃

Link to comment
Share on other sites

rendelharris Wrote:

-------------------------------------------------------

I know people who work in

> the police service, trust me they are not

> interested in your dining table.



:)) :)) :))


Just reading this thread again, that has really cheered me up after a shit few days :)) :)) :))

Link to comment
Share on other sites

Civil not criminal law. Google your problem and plenty of advice about how to proceed. Only ring 101 when I am desperate and they take yonks to answer so I wouldn't waste their time. Write a letter, letters are great in this situation and tend to get more of a response than texts and e-mails. Trading Standards probably wont have resources to help (or even respond) and will generally refer you to the CAB. Ultimately Small Claims Court. Not a police matter unless there is harassment, threats, physical harm. But thanks for the distraction from Brexit.
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Hi my mum has a lovely frenchi Teo   he needs to be walked , as mum (80) is a bit fragile . he is a lovely dog , a bit nervous when around other dogs . Mum lives in Rast Dulwich . how much do you charge ?  
    • Plenty for sale online from various ticket vendors but you'll need to part with £250 and upwards by the looks of it. Out of interest i kept an eye on the prices for the England and Italy Euro final. At one point they were on offer for a couple of grand each. On the day sellers were obviously getting itchy feet and prices dropped somewhat but never went any lower than £400. That was a few hours before kick off. There was plenty still available half an hour before kick off.   Having been to Wembley a couple of times for play off finals i found it to be not a great place to watch football. Sat three rows back from the pitch side advertising hoardings for one game and way way up in the gods for the other. We felt to far away from the pitch on both occasions. Up in the goods was just stupid because we felt cut off as well.  I don't think it was rebuilt with acoustics in mind either. Even with most of our 25k fans singing it never sounded loud because it's pretty much uncovered and too open.   Happy hunting!
    • It doesn't work as a commercial venture.  Bit churlish to say I told you so.  I told you so.  I'll send less greetings cards.  What pees me off is international postage where you can no longer send light letters at 10 grammes, normal ones up to 20g, now all at the much more expensive 100 g  Didn't we vote to take back control and price everything according to irrational units like ounces? That's some obscure humour btw   
    • Available from Monday April 8th 2024, 2on2Walkies take pride in doggie care and only walk 2 furry friends at a time. I make sure that they get plenty of doggie interaction and socialisation in the park as well as making friends. Back home happy and tired I always check that the water bowl has fresh water and always make sure the doggie is left comfortable before I leave. I'm fully insured and have a couple of slots available for local walks to either Peckham Rye Park or Dulwich Park.  Thank you!  
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...