Jump to content

Sold a faulty item


GREECE

Recommended Posts

I'm not Admin, but please do not waste the non-urgent police line's time. This is a civil matter not a police matter, unless you believe that the item was stolen. Private buyers of second hand items have fewer rights as opposed to buying something from a retailer. THe CAB has a consumer helpline: https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/


You can also look at this helpful guide (last updated in Sep 2018) - https://www.saga.co.uk/magazine/money/spending/consumer-rights/what-are-your-rights-when-buying-second-hand-goods

Link to comment
Share on other sites

101 is for crimes that do not require an emergency response. It's not for vendor/buyer disputes. IlonaM is quite right, don't waste police time on commercial issues, they've got rather more important stuff to deal with.


ETA Actually find it unbelievable that - from the evidence of your other posts - you're trying to involve the police because you're unhappy with the quality of a dining table you've bought! Pack it in.

Link to comment
Share on other sites

You should know that you have a responsibility to inspect items before you hand over money. The seller said the chairs weren't in good repair and the table was scratched so you should have checked carefully first.


I hope you told the police that the seller had actually pre-warned you but you ignored it

Link to comment
Share on other sites

GREECE Wrote:

-------------------------------------------------------

> Jules and boo

> Rendall Harris

>

> Actually I showed my texts and the sellers texts

> and they still said I have a case

> Silly meandsilly police

> I'm sure you know better


Mad as a box of frogs. I know people who work in the police service, trust me they are not interested in your dining table.

Link to comment
Share on other sites

Greece, if you can demonstrate there were faults that were not highlighted and that with the recommended repairs that the goods were not fit for purpose, you may well have a case for the small claims court. I do feel your pain and do wish you well in resolving this. One would hope that there was an element of goodwill on behalf of regular and long term forum members.
Link to comment
Share on other sites

  • 3 months later...

rendelharris Wrote:

-------------------------------------------------------

> Still can't quite believe that someone went to buy

> a table and chairs, looked at them, bought them,

> took them home, then decided they weren't up to

> what they'd been told and called the police.

> Called the police. Sorry, that is utterly bonkers.



Great thread ☝️😃

Link to comment
Share on other sites

rendelharris Wrote:

-------------------------------------------------------

I know people who work in

> the police service, trust me they are not

> interested in your dining table.



:)) :)) :))


Just reading this thread again, that has really cheered me up after a shit few days :)) :)) :))

Link to comment
Share on other sites

Civil not criminal law. Google your problem and plenty of advice about how to proceed. Only ring 101 when I am desperate and they take yonks to answer so I wouldn't waste their time. Write a letter, letters are great in this situation and tend to get more of a response than texts and e-mails. Trading Standards probably wont have resources to help (or even respond) and will generally refer you to the CAB. Ultimately Small Claims Court. Not a police matter unless there is harassment, threats, physical harm. But thanks for the distraction from Brexit.
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • I use Three 5g - super fast and it works out the box
    • Two sets of keys were posted through our door on Sunday, but they’re not anything to do with us! They look like they might belong to an Airbnb host, or similar. We’ve tried emailing the company on the key ring, but no joy so far.    If it sounds like these might be yours, please PM me with a description so I can verify and get them back to you! 
    • I just joined when I moved to Dulwich 3 years ago.  I have never seen a GP and I wouldn't even know their names.  It is a shame.  I have had to go to AnE for a chest infection as I was sick for over 3 weeks. I don't know what to make of it.  Is this a conspiracy to force people to go private.  If they can afford it.  Or are they just trying to kill us off through lack of medical support.  I do not think that I am qualified to diagnose my own medical condition.  This system is surely not a safe one.   And people will eventually die due to lack of basic health care.  It is a very bad situation.   From cradle to grave.  It seems more grave than cradle to me.  Are all so called GP practises as bad?
    • Years ago there was something similar locally,  but out of a bright blue sky,  so completely unexpected. A bolt from the blue. I heard this massive bang, the loudest thing I'd ever heard (until today!) I went out to investigate and found lightning had struck a house in Whateley Road (I think it was Whateley Road.  Other people may remember, as quite a  few other people were also gathered around). The lightning had gone down the chimney. The fire service were there for some time. It was quite exciting, though I don't suppose the people in the house it struck thought so! https://www.essearth.com/what-is-a-lightning-bolt-from-the-blue/    
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...