Lynne Posted November 26, 2018 Share Posted November 26, 2018 Do I hold outdated values, or is it normal for tradesmen not to bother to return calls? I've wasted some time leaving messages with several companies, then giving them a couple of days to respond, but waiting in vain. OK, it's a little job but a call saying "sorry we're busy," would seem to be polite. What's the point of them spending money on advertising if they don't reply to a question? And self interest might suggest to them that I'm unlikely to ever use them if I want a big job done, or to recommend them to anyone else.As this Forum proves, word of mouth is a valuable asset.Finally got someone coming tomorrow, and if all is well, I shall broadcast his praises here. Link to comment Share on other sites More sharing options...
Angelina Posted November 26, 2018 Share Posted November 26, 2018 they can pick and choose their work and are probably too busy to call you. I had a similar with a plumber - I had a couple who didn't turn up as they had taken on bigger work. Link to comment Share on other sites More sharing options...
ianr Posted November 26, 2018 Share Posted November 26, 2018 Was there not a thread to the same effect in the Businesses section last week? Am I being gasliighted? Link to comment Share on other sites More sharing options...
peckham_ryu Posted November 26, 2018 Share Posted November 26, 2018 Yes, it?s normal. As is the scope and ghost: ?I?ll send you a quote in the next couple of days?? ???@?? Link to comment Share on other sites More sharing options...
alex_b Posted November 26, 2018 Share Posted November 26, 2018 I had an electrician waste his time and mine coming round and then never bothering to send a quote despite two polite reminder emails. Link to comment Share on other sites More sharing options...
Lynne Posted November 26, 2018 Author Share Posted November 26, 2018 I've even had people doing the work and then never sending a bill Link to comment Share on other sites More sharing options...
ianr Posted November 26, 2018 Share Posted November 26, 2018 What did happen to the previous thread? Link to comment Share on other sites More sharing options...
cella Posted November 26, 2018 Share Posted November 26, 2018 Think it was my thread you're referring to on three businesses that behaved in similiar fashion and was received in different ways on here. Totally agree with you Lynne and personally am amazed at people on here who seem content to defend local businesses who behave in this cynical way. There is no excuse for lazy companies who relax with the good reviews they receive on here so don't appear to feel the need to think of the future customers they are alienating by not responding or letting down. I've now sorted my request but remain disillusioned with the rubbish ones. Link to comment Share on other sites More sharing options...
Lynne Posted November 27, 2018 Author Share Posted November 27, 2018 I can now say that Miles is the exception. Prompt, polite, punctual. Makes you feel like keeping him secret in case he gets too busy for next time. Link to comment Share on other sites More sharing options...
diable rouge Posted November 27, 2018 Share Posted November 27, 2018 alex_b Wrote:-------------------------------------------------------> I had an electrician waste his time and mine> coming round and then never bothering to send a> quote despite two polite reminder emails.This cuts both ways, the public don't always respond to submitted quotes and follow-up calls/emails... Link to comment Share on other sites More sharing options...
Pugwash Posted November 27, 2018 Share Posted November 27, 2018 I was advised by my decorator to contact Gary Vu, I had in mind this guy when I discovered that my usual contact had work for another 3 weeks and could not fit me in. Gary was busy but when he heard that my decorator was due to commence work with me within a week, and needed the work to be done before painting - he offered to come in on a Saturday. Was a small job ( rewiring a ceiling light and replacing a broken socket outlet) and completed within an hour. very reasonable cost (paid cash) Link to comment Share on other sites More sharing options...
caz Posted November 28, 2018 Share Posted November 28, 2018 Just want to endorse the recommendation for Gary Vu. I've used him on many occasions,reliable, honest and reasonable rates. Link to comment Share on other sites More sharing options...
alex_b Posted November 28, 2018 Share Posted November 28, 2018 I'd also like to endorse Gary Vu, he came round when other electricians hadn't bothered to quote. He did a great job at a fair price. I wouldn't hesitate to recommend him. Link to comment Share on other sites More sharing options...
Bluinnovations19 Posted November 28, 2018 Share Posted November 28, 2018 I recommend luke at lrb electrics 07365430713 or allan Chivers, used them before for there services Link to comment Share on other sites More sharing options...
alex_b Posted November 30, 2018 Share Posted November 30, 2018 Bluinnovations19 Wrote:-------------------------------------------------------> I recommend luke at lrb electrics 07365430713 or> allan Chivers, used them before for there servicesSince your only four posts on the forum have been variants of this recommendation, do you happen to be connected with Luke or Allen? Link to comment Share on other sites More sharing options...
Showat Posted January 21, 2019 Share Posted January 21, 2019 Could someone please send me Gary Vu's details, sorry if i'm being blind - I just can't see that anyone has posted them?Thanks,Sarah Link to comment Share on other sites More sharing options...
malumbu Posted January 21, 2019 Share Posted January 21, 2019 Do bear with Tradespeople - a lot of their time is currently spent listening to the Brexit debate on Fivelive or LBC and then having to phone in or text their views. Cabbies are under even more pressure. Link to comment Share on other sites More sharing options...
JohnL Posted January 21, 2019 Share Posted January 21, 2019 malumbu Wrote:-------------------------------------------------------> Do bear with Tradespeople - a lot of their time is> currently spent listening to the Brexit debate on> Fivelive or LBC and then having to phone in or> text their views. Cabbies are under even more> pressure.They have to support Darren Grimes too, as he's under a bit of stress. Link to comment Share on other sites More sharing options...
cella Posted January 21, 2019 Share Posted January 21, 2019 malumbu Wrote:-------------------------------------------------------> Do bear with Tradespeople - a lot of their time is> currently spent listening to the Brexit debate on> Fivelive or LBC and then having to phone in or> text their views. Cabbies are under even more> pressure.Eh? Again..... Link to comment Share on other sites More sharing options...
caz Posted January 22, 2019 Share Posted January 22, 2019 Hi Showat, Gary Vu's number is 07872 178044 Link to comment Share on other sites More sharing options...
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