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messageHow to change my email address
Posted by twinhunters 11 August, 2019 07:29

Hi all , Iíve lost access to my email address , how to I change it , Iíve set up a new one but they want to confirm with a code sent to old email address which I canít get on to until aol gets back to me, think itís been hacked or something 😩

messageRe: How to change my email address
Posted by RichH 11 August, 2019 11:41

Normally you would have another device, like a mobile phone, associated with your email account. Then you'd go through a "forgotten password" procedure which would involve the provider sending a code or temporary password to the phone. You'd use that password to regain access to your account and immediately set up a new email password of your own.

messageRe: How to change my email address
Posted by JohnL 11 August, 2019 11:46

Often you need to ring customer support in those circumstances - I lost my ntlworld address years ago and caused the odd issue over the years.

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