Advice on jd sports giftcard which is about to expire

[sweetgirl]

I have no idea about gift cards whatsoever 🤔

Can somebody advise plse.....

My son was given a giftcard for his birthday last year in May.

The card is due to expire in less than a week.

As per terms and conditions the card cannot be used for online spending.

As we all know the shops are closed!

It looks like we are about to lose the money 😭

Any advice gratefully received 👍🏽

Thanks

[IlonaM]

Hi, could you contact them and see if, given the lockdown, they will convert your gift card to an e-giftcard which can be used online & in store? If they are a decent business they will try to do the right thing given the current circumstances. If they don't I would contact CAB or one of the consumer journalists on the Guardian etc. and try and get them to intervene.

[lameduck]

They should honour that.Its the decent thing to do,

short of that, trading standards

[NewWave]

sweetgirl Wrote:

-------------------------------------------------------

> I have no idea about gift cards whatsoever

> 🤔

>

> Can somebody advise plse.....

> My son was given a giftcard for his birthday last

> year in May.

> The card is due to expire in less than a week.

> As per terms and conditions the card cannot be

> used for online spending.

> As we all know the shops are closed!

>

> It looks like we are about to lose the money

> 😭

>

> Any advice gratefully received 👍🏽

>

> Thanks

I would phone any customer helpline that they have and explain and ask best thing to do.

Though to be honest I'm pretty sure that they will honour this in view of lockdown and extend the expiry date

so try not to worry