Jump to content

Piplings nursery


Recommended Posts

Hello, does anyone have any experience of Piplings nursery? We are planning to send our child there and are about to accept a place but a quick search of this forum brings up a bit of a mix of positive and negative reviews which worries me a little... Would be very keen to hear from any parents who currently have children at the nursery (private message me if you prefer). Thank you in advance!
Link to comment
Share on other sites

  • 11 months later...

We paid ?1,750 deposit (!) for a spot. We had to cancel 3 months before the start date and they returned ?0 (!!!). The worst part is that they are within their right because it says so on their T&Cs. So 2 pieces of advice for newbie, sleep-deprived parents like us:


1. Read the T&Cs. Do not rely on email clarifications from the nursery, read the document.

2. Look for another nursery. Who wants to deal with the kind of people that keep ?1,750 they did not earn just because they can?


The whole story is long including an email sent at 9PM on a Friday where the nursery offered to return 50% only if we accepted on the spot: ?That offer requires acceptance tonight, after which we will no longer engage in dialogue on this matter and your full deposit will be retained in line with our terms and conditions?. When we asked for a full refund they took the offer off the table. Does this sound like what you?d expect from where you drop off your kids every day?


A couple of notes on this:

Feel free to send me PMs with any questions you have, I have received some already.

Also, if you've had problem with the nursery I encourage you to leave a Google review, other ED parents should know!

Link to comment
Share on other sites

I would not recommend this nursery.


We did not experience significant problems (rather constant minor irritations), but we know many people that have had a very difficult time, for a variety of different reasons.


The nursery has the potential to be amazing, but when we were there, it wasn?t worth the money.

Link to comment
Share on other sites

  • 2 months later...

Definitely avoid Piplings!


Our child attended for a while and although there were constant issues with bad nappy rashes (they only routinely change nappies twice a day!), high staff turnover with no notification to parents of who was leaving / joining and lots of errors in the daily reports which made them redundant as weren?t accurate, the main issue was to accidentally discover that they didn?t have an ?onsite chef cooking organic food? (as we were told in the site visit in summer 2018) but were using pre-ready meals.


We complained about that and asked for an explanation and instead of an apology or any other form of reassurance, we received an email giving us notice of termination of a few weeks. This was highly devastating for us as a family as our child had built friends there and I was 8 months pregnant, which of course they knew about.


The ?management? which you will never see or speak to (everything is by email) is very defensive and rude and every response you?ll see is dismissive and just to protect themselves.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Available from Monday April 8th 2024, 2on2Walkies take pride in doggie care and only walk 2 furry friends at a time. I make sure that they get plenty of doggie interaction and socialisation in the park as well as making friends. Back home happy and tired I always check that the water bowl has fresh water and always make sure the doggie is left comfortable before I leave. I'm fully insured and have a couple of slots available for local walks to either Peckham Rye Park or Dulwich Park.  Thank you!  
    • Why would they only send them recorded delivery? I used the signed for option yesterday.
    • > however I know I will have to prove it and provide a receipt,  both I can't provide. So what leads you to say that the dustmen have done damage to it? 
    • Prayed in aid?!
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...