Re: Advanced Painters of Dulwich , high quality finishes, 20 years experience
Posted by Rubik
12 June, 2019 11:00
Brian and team recently completed work on our house, which included both interior (living room, hallways) and external (anything wooden on the front and back of the house, including front door, window frames, etc, garden walls, metal railings etc.) a reasonably big job (taking just around 1.5 weeks in total).
Overall, we're very happy with the experience and I would recommend Advanced Painters - possibly not for people looking for the cheapest option, but for someone looking for: convenience, professionalism, piece of mind, an all in one service, and a very high quality finish.
My chief comments are:
1. Ease and convenience.
Brian came for a quote and sized up the list of requirements, giving me a fixed price upfront quote there and then. No messing around and the final price was what he said at the start. Maybe I could have shopped around and found a cheaper quote (I certainly had the option if I wanted it), but for me the convenience was worth it.
They set up a very neat camp in the back garden and at the end of each day everything was tidied and returned to their proper places, minimizing the impact on us. Each day they timed their arrivals to be just as we left for the day, and they wrapped up just as we got home, therefore there was enough overlap to pass messages back and forth, but no one was tripping over each other. Whilst Brian didnít do the majority of the work himself, he was around a lot, giving instructions, checking on things and generally making sure everything went smoothly.
2. Timeliness and the ability to work around us.
We have two small children, so it can be a bit difficult to lose rooms and get things organised in advance. The team absolutely worked around us, starting in areas that we didn't need, and when rain unexpectedly set in and we had to turn to the indoors painting they took care of moving all of "the stuff" for us. Speaking of which, they were generally very happy to unburden us of as much of the work as possible. Brian even took care to remember the exact ordering of coats when replacing them back into our hallway storage - I don't think many decorators would go to that level.
3. Prep and finish. I was very impressed with how much care was taken protecting the carpets and fittings before painting started. They made sure to put down protective covering on the floor, furniture etc. There isn't a drop of paint anywhere it shouldn't be. Also, without being asked they repaired parts of the plaster work that had been damaged over time. They also noticed some water ingress near the front door and repaired the outside wall (the recent heavy rain showed that they successfully fixed the problem). The outside walls that were heavily weathered were all stripped down and made good before being repatined.
I would describe the results as near flawless. I got exactly what I asked for, plus a bit more.
4. Other things
About halfway through the work we had a (unrelated) boiler issue and lost hot water. I mentioned this to Brian and he was able to find a plumber for us who came to fix the issue on the same day and charged us a minimal amount.
In summary, friendly, professional, hassle free service. I fully intend to use Brian / Advanced Painters in the future.
Edited 1 time(s). Last edit was 2019:06:12:11:05:48 by Rubik.