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The East Dulwich Forum
Which pubs, bars, restaurants and take-aways do you avoid?
messageShoe Repair
Posted by Inci March 13, 10:56AM

I had a negative experience with the shoe repair shop next to Rice & Pees by the East Dulwich Train Station. He was supposed to be done with a simple repair past weekend -changing the tip plastic part of a stiletto heel of my boots. Stopped by at 10:20am today to pick them up, he was closed, and he didnt answer the phone. Left him two messages. He called back 10 minutes later telling me he is taking a shower and that he needs to get dressed first. 10 minutes later I was at his store again, after making me wait for a little while in front of the door he came from inside and opened the door without any apology. Then he brought the boots saying he didnt fix them that he couldnt take the nail out of the heel. When I asked why he didnt call me to tell me this, he looked at the boots and saw my number there and said 'oh I have your number'. Than his phone rang. He reached to answer. I took the boots and left. VERY UNPROFESSIONAL and almost enjoying mistreating people type of too relaxed and uncaring attitude that I thought I better share here so people know and use another show repair shop maybe the one by Lordship Lane.

messageRe: Shoe Repair
Posted by PeckhamRose March 13, 01:31PM

I have been a customer of the one on Gipsy Road at the base of Gipsy Hill for decades, for my motorcycle boots which need specialist soles, as well as all other shoes. This company has changed hands a few times during the time I have been a customer but I went to collect my non biker boots this morning and once again, polite service and fabulous work. I think they are called Dulwich cobblers or something; certainly 'Dulwich' was in the name. I would highly recommend them. It's a shame Matt didn't last in Nunhead. I was actually thinking of leaving my loyalty to the Gipsy Road guys and going local!

--------------------
Humanist Funeral Celebrant

messageRe: Shoe Repair
Posted by marialng March 14, 07:45AM

I am happy with Dulwich Cobblers in Herne Hill - I have been using them for a number of years now, it is the shop close to the station in Railroad Rd. They have never turned down any request, do an efficient and professionally robust work with reasonable prices.

Out of the area, useful I you go back and forth from Central London, for emergencies and urgencies I would recommend Le Premier Shoe Repair in Lower Marsh: I used them in a couple of occasions and they seemed really incomparable.

Best wishes

Maria Longo

messageRe: Shoe Repair
Posted by Sue March 14, 02:10PM

I was surprised to read the original post about Merrifield's.

I have been going here for years - probably decades Exclaimation - for shoe repairs, and I have always found the guy extremely helpful, particularly in explaining various options and the pros and cons of each.


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