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messageRecommendation Critter Solutions Pest Control
Posted by CelineR 16 August, 2019 14:52

I would like to add my recommendation for Critter Solutions Pest Control to this forum.

Roger is in the process of helping us tackle a stubborn mouse infestation that was frankly driving me nuts and was clearly requiring a professional service- and we could not thank him enough. He has been very professional from first contact, has always been very clear about how he works, including pricing, and has been very flexible working around our busy family’s time table with regards to his visits. He clearly knows his stuff, is very friendly in contact, answered my many questions with regards to pet/child safety, and is serious about “getting the job done”- so much so he offers a 18 month warranty!

Contact details: +44 7518 577977

C.

messageRe: Recommendation Critter Solutions Pest Control
Posted by poppyprincess 14 September, 2019 18:25

We’ve been unfortunate to have little visitors in the past three houses we’ve lived in. Fortunately Roger from Critter Solutions was recommenced to us and has sorted it quickly, efficiently and effectively every time.
Roger knows his stuff, is a pleasure to have round and is always eager to solve the problem in the best possible way.

Couldn’t recommend highly enough.

messageRe: Recommendation Critter Solutions Pest Control
Posted by Mimim 14 September, 2019 23:41

Another recommendation for Critter Solutions.
Roger was very understanding and fitted me in at very short notice.
Both knowledgeable and very patient, they applied sympathy and practicality.
Highly recommended!

messageRe: Recommendation Critter Solutions Pest Control
Posted by nunheademma 30 September, 2019 17:02

I would also recommmend Roger from Critter Solutions. He was extremely helpful from the off and came round within a couple of hours of my call to investigate some loud noises coming from our eaves. It seems it was just a bird rather than a squirrel as I'd feared. He blocked up the hole where the bird was getting in and, even better, he didn't charge as it was a quick and simple job. A really nice man who struck me as being very knowledgable and trustworthy.

messageRe: Recommendation Critter Solutions Pest Control
Posted by EmmaJo 02 October, 2019 21:32

I can not recommend Roger and his son Oscar at Critter Solutions Pest Control enough. We used them to help with a rat problem in our basement a year ago. All the work and blocks they put in place then have lasted brilliantly. However over the last week I started to hear suspicious noises at night through our bedroom wall and feared the problem had returned. I rang Roger who was unable to answer but immediately replied through text. I explained my concern and went to go about various house jobs. I heard the phone signal a reply but didn’t even have time to look at it before there was a knock on the door and Oscar was there. 35 min after my original call to Roger the problem had yet again been dealt with and will be followed up in a couple of weeks. I know it was obviously circumstantial that Oscar was working nearby and I was at home at the time but outstanding g customer service and great, reliable company that stand true to their impressive 18 month guarantee!
Having had a shocking experience before with Craig Brown at Browns Pest control who seem to be still scamming people all over dulwich according to reviews on here. Critter solutions are hugely worth their money and I can’t recommend them enough!

Do NOT use Craig Brown!!!!!

messageRe: Recommendation Critter Solutions Pest Control
Posted by dulwichmathstutor 03 October, 2019 16:38

I can highly recommend Roger at Critter Solutions for giving excellent advice about problems with pests. He have fantastic advice about our problems with rodents and wasps yesterday.

It is obvious that Roger is an expert at dealing with pests. It was also reassuring to have several cost effective solutions recommended.

His local knowledge helps too. We will be recommending Roger to all our friends and neighbours.

Thank you Roger!

messageRe: Recommendation Critter Solutions Pest Control
Posted by a_m 12 October, 2019 15:59

Roger came round to deal with what we thought was a wasps' nest but turned out not to be! He was incredibly helpful, professional and considerate, gave us great advice and was a pleasure to deal with.

We'd definitely recommend him to anyone with a pest control issue, and will absolutely contact him again if we have any similar issues.

messageRe: Recommendation Critter Solutions Pest Control
Posted by muser 07 November, 2019 19:09

Yet another fan for very good reasons.....Rats!!! Not the most pleasant creatures fighting and smelling under the floorboards and the flies above the floorboards. In comes Roger, I see everyone calls him Roger like a long term friend. Well he is like that, great company while casually getting on with the job. He has years of learning and experience. He knows exactly what he's doing and won't let go until the varmints have gone. Seriously very impressive and a very nice guy.

messageRe: Recommendation Critter Solutions Pest Control
Posted by coreilly 25 November, 2019 21:55

Roger and his son dealt with our mouse problem really efficiently. They were able to come round very quickly, they were really friendly and helpful. They offered a nice guarantee on the work. Their experience and professionalism showed.

messageRe: Recommendation Critter Solutions Pest Control
Posted by GeorginaLP 12 December, 2019 13:38

Just have to add masses of praise to Critter Solutions. They were prompt, responsive, polite and friendly and really cared about doing a great job. We could not recommend them highly enough. Really exceptional service.

messageRe: Recommendation Critter Solutions Pest Control
Posted by chrisreid 31 December, 2019 10:51

Very efficient - no sign of mice after first visit

messageRe: Recommendation Critter Solutions Pest Control
Posted by Turney92 January 07, 11:45AM

Another recommendation for Critter Solutions who responded quickly and came out promptly.

messageRe: Recommendation Critter Solutions Pest Control
Posted by JimAgar January 16, 02:04PM

Superb service from Roger and son at Critter. Rat is no more and carted off this morning. 3 visits included with good preventative action for the future. Look no further, highly recommended.
Jim Agar

messageRe: Recommendation Critter Solutions Pest Control
Posted by nmcg February 02, 06:49PM

Another recommendation for Critter Solutions! They respond so quickly and will text instantly even if they can’t speak on the phone. They are very professional, knowledgeable and friendly and have really helped us out with a mouse problem. We’d had trouble for a while before and had to keep calling a previous company back out. This has not been the case since Roger and his son visited. The 18 month guarantee is a great sign of how confident they are in their services and very reassuring to someone who previously wondered if the pests would ever be gone!

messageRe: Recommendation Critter Solutions Pest Control
Posted by SGilly February 15, 09:26AM

I absolutely recommend Roger and his son at Critter Solutions, extremely thorough and knowledgeable and of course there is peace of mind with the guarantee. He is responsive and resolved our initial issue and made recommendations for preventative measures.

messageRe: Recommendation Critter Solutions Pest Control
Posted by wick February 19, 12:20PM

Adding a strong recommendation for Roger and his team at Critter solutions. Responded to my cry for help swiftly and efficiently. He knows what he’s doing and has been extremely diligent in explaining what he’s doing, what works and what may not.

messageRe: Recommendation Critter Solutions Pest Control
Posted by Guylewis1977 February 25, 12:41PM

Yes 100%! Critter solutions sorted out our mouse infestation about 4 weeks ago. I was dubious as there are plenty of ways for them to get in our house but haven’t seen anything at all in the last month!

Plus, the 18 month guarantee gives real peace of mind.

Guy

messageRe: Recommendation Critter Solutions Pest Control
Posted by dundars March 10, 09:19PM

Roger from Critter Solutions was super helpful at a time when I was about to panic over a flea problem. He explained the whole process and very patient about all my questions. I totally recommend.

messageRe: Recommendation Critter Solutions Pest Control
Posted by KC March 18, 11:59PM

Another recommendation from us for Roger @ Critter Solutions. He was happy to come out to look at our mouse problem during all the corona virus craziness. He was very nice and knowledgeable and dealt with the problem quickly - thank you! I would definitely recommend Critter Solutions.

messageRe: Recommendation Critter Solutions Pest Control
Posted by Cheryl_M March 19, 01:17PM

Another strong recommendation for Roger. He visited my flat this morning -- yes he is still working at the moment!!
His professionalism and communication makes a horrid problem much better.

messageRe: Recommendation Critter Solutions Pest Control
Posted by jnix March 30, 10:02AM

Adding my reccomendation for Critter Solutions. Roger and his son were excellent and sorted out our mouse problem at very short notice. Didn't see the mice again after their first visit!

messageRe: Recommendation Critter Solutions Pest Control
Posted by feijoa April 16, 11:18PM

Can't thank Roger and his son Elliott enough for coming and helping with our rat (yikes!) problem, especially during this tricky Covid-19 time! Responsive and reassuring. Definitely recommend.

messageRe: Recommendation Critter Solutions Pest Control
Posted by gc89 May 01, 10:47AM

Another recommendation here - we had a problem with mice in our kitchen which we discovered soon after moving into our new flat. Roger was quickly on the case and communicated efficiently throughout the process. It is a family-run business and his son Elliott came for three visits to look into the issue. We really appreciated his efforts to keep a 2 metre distance during these difficult times and so far it looks like the job has worked. As set out above, they offer an 18 month guarantee as they are confident that their methods work which gives you some reassurance. Would definitely recommend.

messageRe: Recommendation Critter Solutions Pest Control
Posted by kate_houlden May 14, 01:53PM

Would second the above! We've just used them... Very personable and considerate. Came 3 times to check on things. No mice since and the guarantee is very reassuring.

messageRe: Recommendation Critter Solutions Pest Control
Posted by CSloan May 18, 11:45AM

Hi,

Another recommendation here. We had tried to sort the problem out ourselves but were getting nowhere. Called these guys and they were at our flat within 2-3 hours. Very professional and reasonable. They talked us through the steps they were taking and explained what we could expect from the process.

Everything went exactly as they said and we are now rodent free!

Cannot recommend them enough, fantastic service, very friendly, competitive price with an unbeatable guarantee.

messageRe: Recommendation Critter Solutions Pest Control
Posted by Misty164 June 03, 08:31PM

Am extremely pleased to have found Roger and Critter Control through this forum. My tenants had a mouse problem and I was keen to deal with this as quickly as possible whilst not being able to visit the property myself. Roger's communication has been excellent, swift and very clear and the service he provided at the flat very good indeed. Highly recommend.

messageRe: Recommendation Critter Solutions Pest Control
Posted by SMEastDulwich June 03, 08:58PM

Hi,

I would like to add another recommendation for Roger. After trying another local pest control business recommended on the forum we were left very disappointed and still with mice. Roger is lovely, professional, punctual and considerate. Fantastic local family run business.

We’ve been extremely pleased with the service and outcome and cannot recommend him highly enough. Excellent value and excellent service. Thank you Roger!

messageRe: Recommendation Critter Solutions Pest Control
Posted by philipwroe June 04, 01:10PM

Hi,

I would definitely recommend Roger. He did a great job. It was excellent value, he was a lovely chap, on time, communicated everything clearly, and followed up to make sure everything was taken care of.

It's much appreciated!

messageRe: Recommendation Critter Solutions Pest Control
Posted by Roders09 June 04, 03:11PM

Would highly recommend their services A friend gave me their number and they came out to visit on the same day.
Very happy with the way all was handled, great communication and genuine people.

Thank you Elliot and Roger.

messageRe: Recommendation Critter Solutions Pest Control
Posted by mtritschler June 15, 04:37PM

Just to add another recommendation for Critter Solutions.

I have received free advise on how to handle a recent rat problem, Roger even came by within the hour to have a look and talked me through what he would do. If I won't solve this by myself no doubt I'll ask them to sort this out for me.

Thanks a lot.

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