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messageSainsburys DKH - queue update please
Posted by Lots May 05, 12:57PM

Is anyone at Sainsbury's DKH?
I need to collect one thing from Argos, I've been about 4 times and turned back cos of queue.
Just wondering - when is a good time to go?
Thanks!

messageRe: Sainsburys DKH - queue update please
Posted by Frankito May 05, 02:39PM

You dont have to wait in the big queue for collections. Go to the door and there should be someone there who can go get your order and bring it back.

ots Wrote:
-------------------------------------------------------
> Is anyone at Sainsbury's DKH?
> I need to collect one thing from Argos, I've been
> about 4 times and turned back cos of queue.
> Just wondering - when is a good time to go?
> Thanks!

messageRe: Sainsburys DKH - queue update please
Posted by edcam May 05, 03:18PM

I don't go often but the last couple of times it's been about 20 mins or so.

messageRe: Sainsburys DKH - queue update please
Posted by sandyman May 05, 03:58PM

We went to pick up something ordered online at argos and they let us jump the queue - but they are very strict you are escorted straight out and not allowed to bunk into sainsburys - very frustrating as there were lots of discounted post-Easter eggs on display!



Edited 2 time(s). Last edit was may 05, 03:59pm by sandyman.

messageRe: Sainsburys DKH - queue update please
Posted by vic.ham May 05, 07:52PM

If you are collecting from argos you have to queue now with everyone else as the policy has recently changed, about a week ago.

messageRe: Sainsburys DKH - queue update please
Posted by pilsbury May 07, 11:52AM

I need to collect from Argos tomorrow, so I'll need to get in the main queue will I?

messageRe: Sainsburys DKH - queue update please
Posted by edcam May 07, 02:19PM

pilsbury Wrote:
-------------------------------------------------------
> I need to collect from Argos tomorrow, so I'll
> need to get in the main queue will I?

Yes.

messageRe: Sainsburys DKH - queue update please
Posted by dbboy May 07, 02:53PM

Started queuing at 10.50am, got into the store 11.35am, 45min wait with the queue all the way out and starting to go UP Dog Kennel Hill.

SOME people are still yet to grasp the concept of what 2m actually is, rather than them thinking 2m is is akin to 8 or 10m, which results in the queue being much longer than it needs to be.

messageRe: Sainsburys DKH - queue update please
Posted by Clutterqueen May 07, 11:28PM

Lots Wrote:
-------------------------------------------------------
> Is anyone at Sainsbury's DKH?
> I need to collect one thing from Argos, I've been
> about 4 times and turned back cos of queue.
> Just wondering - when is a good time to go?
> Thanks!

There's never a good time to go and you just have to take pot luck!

Went on Tuesday morning and queued for around 25 minutes. As I got towards the front a couple sauntered towards the front of the queue and asked about the Argos situation but were re-directed to go back to the end of queue. I did feel for them but maybe Argos should be updating their website.

messageRe: Sainsburys DKH - queue update please
Posted by gromit3:16 May 08, 07:30AM

I got in the que yesterday at 10am, I didn't get in the shop till 11.30, they seem to be letting less people in at once.

also the barrier down the middle of the self service till has now created less space, so if the person at the nezt till wants to get pass you, they will now pass nearer to you.

messageRe: Sainsburys DKH - queue update please
Posted by kmoon249 May 08, 11:09AM

Just an FYI on the click and collect from this store, I used this for the first time earlier in the week. I didn't want my substitutes and was told I could refuse them but they didn't have a scanner at the truck so would process them later in the store. Sadly they weren't processed.
When I managed to speak to a manager and get my refund, he told me that they are supposed to have a scanner in the truck to process rejected items.

I would also recommend pulling into a free space and checking your shop before leaving. I was missing a tray of items.

messageRe: Sainsburys DKH - queue update please
Posted by Bic Basher May 11, 09:40PM

Clutterqueen Wrote:
-------------------------------------------------------
> Lots Wrote:
> --------------------------------------------------
> -----
> > Is anyone at Sainsbury's DKH?
> > I need to collect one thing from Argos, I've
> been
> > about 4 times and turned back cos of queue.
> > Just wondering - when is a good time to go?
> > Thanks!
>
> There's never a good time to go and you just have
> to take pot luck!
>
> Went on Tuesday morning and queued for around 25
> minutes. As I got towards the front a couple
> sauntered towards the front of the queue and asked
> about the Argos situation but were re-directed to
> go back to the end of queue. I did feel for them
> but maybe Argos should be updating their website.


Argos have a big poster on the exit doors mentioning that you may have to join the Sainsbury's queue to collect items from them.

messageRe: Sainsburys DKH - queue update please
Posted by edcam May 13, 11:26AM

Even if this were true (it isnt) it would make no difference to how long you have to queue. Better than too close.

dbboy Wrote:
-------------------------------------------------------
> Started queuing at 10.50am, got into the store
> 11.35am, 45min wait with the queue all the way out
> and starting to go UP Dog Kennel Hill.
>
> SOME people are still yet to grasp the concept of
> what 2m actually is, rather than them thinking 2m
> is is akin to 8 or 10m, which results in the queue
> being much longer than it needs to be.



Edited 1 time(s). Last edit was may 13, 11:39am by edcam.

messageRe: Sainsburys DKH - queue update please
Posted by dbboy May 13, 01:15PM

Where you there?
Because I was, and saw how people can't judge what 2m is, if people significantly over estimate the distance, then guess what, it does lengthen the queue and makes queuing much longer, i.e. twice as long as the previous week(S).
I know how long queuing took to get in.

messageRe: Sainsburys DKH - queue update please
Posted by Bic Basher May 13, 01:32PM

My main gripe with the queue are people glued to their phones that they don't see that people have moved down.

When I went to DKH on Tuesday afternoon, it was certainly busier that in recent weeks, I had to wait 30 mins at 2.30, getting in at 3pm.

messageRe: Sainsburys DKH - queue update please
Posted by nxjen May 13, 01:57PM

dbboy Wrote:
-------------------------------------------------------
> Where you there?
> Because I was, and saw how people can't judge what
> 2m is, if people significantly over estimate the
> distance, then guess what, it does lengthen the
> queue and makes queuing much longer, i.e. twice as
> long as the previous week(S).
> I know how long queuing took to get in.

But but its not the length of the queue that dictates how long people queue for but the number of people in the queue which would be the same whether they stand 2m apart or 10m apart

messageRe: Sainsburys DKH - queue update please
Posted by Administrator May 13, 02:33PM

This is a good thread and lots of people look at it to see how big the queue is, please keep it informative.

--------------------
The Administrator
______________________
Help & FAQ's - Terms of use

messageRe: Sainsburys DKH - queue update please
Posted by Bic Basher May 13, 04:20PM

Popped into Forest Hill Sainsbury's this afternoon at 3pm. Walked straight in!

messageRe: Sainsburys DKH - queue update please
Posted by edcam May 13, 05:19PM

Was there this morning at 11.30ish. It moved pretty quickly (speed of entry of course unrelated to standing distance but everyone observing the 2 metre rule). The end of queue was by the main gates and it took around 20 mins. The timings do vary a bit depending on how long people are spending in the shop but my last few visits have seen a reasonable speed. The longest I've waited was when the queue was almost on to Dog Kennel Hill and that was about 40 mins.

messageRe: Sainsburys DKH - queue update please
Posted by Cyclemonkey May 13, 05:39PM

Shh! Don't tell everyone! FH Sainsbury's has been great throughout this.

messageRe: Sainsburys DKH - queue update please
Posted by dbboy May 14, 03:22PM

About 25-30 mins, late this morning, approx 11.20am the queue was outside the main gates, probably about six people but moving relatively smoothly. On leaving the queue had improved and was approx half way along the back wall of the car park.

messageRe: Sainsburys DKH - queue update please
Posted by ruffers May 14, 11:11PM

Cyclemonkey Wrote:
-------------------------------------------------------
> Shh! Don't tell everyone! FH Sainsbury's has been
> great throughout this.

And even a massive looking queue in Bell Green is only 10-15 minutes and then all is good. if you can get there..

I've been to DKH and seen the queue and then gone back up the Lane and seen zero people queueing at Coop and gone there.

messageRe: Sainsburys DKH - queue update please
Posted by beansprout May 15, 02:19PM

Just back from DKH Sainsbury - long line of people to main road

messageRe: Sainsburys DKH - queue update please
Posted by seenbeen May 15, 02:28PM

beansprout Wrote:
-------------------------------------------------------
> Just back from DKH Sainsbury - long line of people
> to main road

It's friday....

messageRe: Sainsburys DKH - queue update please
Posted by Clutterqueen May 15, 10:27PM

I went this morning around 10.30 and was surprised to find the queue was only at Starbucks and thought I could get in and out around 30 mins. It didn't work out that way as was very slow going in and a staff member came along the front queue stating they were waiting for people to clear at the meat and fish section.

Came out the exit around an hour later and the queue was out onto Dog Kennel Hill.

messageRe: Sainsburys DKH - queue update please
Posted by vic.ham May 16, 12:42PM

Unfortunately, some customers are browsing other departments, then moving on to food shop, in between making and taking phonecalls,having a chat with someone they bump into etc so the longer they take instore, the longer the wait outside.At the beginning of lockdown people were keen to get in and get out,but lately more people seem to be wandering up and down the aisles.



Edited 1 time(s). Last edit was may 16, 12:43pm by vic.ham.

messageRe: Sainsburys DKH - queue update please
Posted by Bic Basher May 18, 01:28AM

Saturday afternoon was the worst yet. Nearly an hour to get in.

messageRe: Sainsburys DKH - queue update please
Posted by vic.ham May 19, 12:47PM

Wow!shortest queue ive seen. about
10 people.

messageRe: Sainsburys DKH - queue update please
Posted by KidKruger May 19, 02:03PM

a line of dwarves ?

messageRe: Sainsburys DKH - queue update please
Posted by Bic Basher May 19, 05:02PM

vic.ham Wrote:
-------------------------------------------------------
> Wow!shortest queue ive seen. about
> 10 people.


I went in at 2.45 and was able to walk straight in!

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