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messageRe: Credit Card Fraud
Posted by Bluefish 25 April, 2008 08:24

The best place to get your card cloned is in the petrol station on East Dullwich Rd. They are very good at that there.

messageRe: Credit Card Fraud
Posted by seanmlow 25 April, 2008 08:37

I have heard that - and that is the one i use on a regular basis.


Scary.

So much for the slogans by Maestro everywhere, that 'card is the new cash'.

messageRe: Credit Card Fraud
Posted by louisiana 25 April, 2008 10:19

seanmlow Wrote:
-------------------------------------------------------
> I have heard that - and that is the one i use on a
> regular basis.
>
>
> Scary.
>
> So much for the slogans by Maestro everywhere,
> that 'card is the new cash'.

Your card is their new cash, perhaps?

messageRe: Credit Card Fraud
Posted by louisiana 25 April, 2008 10:20

There was some amazing footage on last night's Crimewatch: two guys in a BP petrol station in Bristol, setting up all the cloning equipment. One of them was a BP employee.

messageRe: Credit Card Fraud
Posted by ClareC 25 April, 2008 10:32

hmmm, I cant believe that my bank allowed transactions on the same day in Canada and South Africa but rejected my attempted 40 payment for a watch battery - sounds like the Bank's need to be doing more if its so prevalent!

messageRe: Credit Card Fraud
Posted by East Dulwich Angst 25 April, 2008 11:36

Quote:
EDmummy Wrote:
-------------------------------------------------------
> Got a call yesterday from my bank's fraud team. A clone of my card had been used in South African 10 minutes beforehand. Very quick detection but I think my card had already been flagged for possible fraud as I had an unrecognised cheque on my statement (may be legitimate but I cannot remember writing it). The only shops I have used have been big stores - Sainsburys, Woolworths, Boots etc., but I did have one transaction at Budgens. Anyone else who has had their card cloned used Budgens? Only cash machine used has been the one at Barclays on LL.

I received my replacement card today & checked my statement online & found something that just doesn't sit right.
I made a purchase in Budgens on the 14th & only went through today!!!!
Surely it doesn't take 10 days to process an in-store card payment!! Hmmmmmm confused icon

messageRe: Credit Card Fraud
Posted by Siduhe 25 April, 2008 16:06

I've been reading this thread with an increasing amount of wonder - so many people affected in one area in such a short space of time? Really quite scary.

I now have my own account to add: I went to get some cash out of the bank today and discovered my pin had been blocked. On phoning my branch I was told that I had entered an incorrect pin number five times in the last week. I know I haven't even used my debit card for four days and certainly haven't entered an incorrect pin. The bank's view is that someone has cloned my card, but only visually had sight of one side (so they don't have the CVV number on the back necessary to do the "not at point of sale" stuff overseas) and manually tried to take a note of my pin number as I've tapped it in. I do try to shield my pin, but it isn't always easy. The same incorrect pin was entered five times, two digits out from my actual pin. Needless to say it's now been changed.

I haven't used Budgens (I mostly use cash in smaller stores) but I did buy some petrol recently from a station I wouldn't normally use.

I've asked the bank to send me a new debit card, but have been told they need actual evidence of fraudulent use before they can do that, and that a pin change should be enough to secure it. Will remind them of that if someone does actually put something through my account...

messageRe: Credit Card Fraud
Posted by ClareC 25 April, 2008 16:12

That's ridiculous! Someone making a copy of your card and incorrectly submitting the pin isnt deemed as evidence! The problem is that if someone does put something through succesfully, although you will get your money back eventually, it takes time and is hassle and inconvenience!

I would suggest getting tough with your bank and telling them either they issue a new card (new numbers, not simply a replacement) or you will take your banking elsewhere!

If the banks were stricter on these cases they wouldnt occur so frequently.

messageRe: Credit Card Fraud
Posted by monkeydoctor 25 April, 2008 16:23

I also had my card preemptively cancelled by HSBC the day before yesterday, but it was a credit card that I haven't used at all in the last month......

messageRe: Credit Card Fraud
Posted by ClareC 25 April, 2008 16:37

Egg did that to me a few weeks ago, fortunately (or unfortunately depending how you look at it) the excessive spending was me embarrased smiley

messageRe: Credit Card Fraud
Posted by inkyjunior1 27 April, 2008 17:13

Hi im newbie was recommend to this site as live in bellenden road area and just saw online that someone has cloned our debit card for barclays bank.
they however did not notify us we noticed it ourselves.

tesco metro believe must have got it cloned there to along with asda old kent road so beware,as both was at cash machines not the till.


so a lesson to check cash machines for cameras etc more carefully.


word of help change pin code reguraly as they cloned that aswell-

messageRe: Credit Card Fraud
Posted by SteveT 28 April, 2008 11:12

Good post inkyjunior1

--------------------
dickensman

messageRe: Credit Card Fraud
Posted by LibraCarr 28 April, 2008 18:35

Hi,

Just a quickie to make you aware that the following businesses that have had incidents, so you may want to use cash as an alternative.

Texaco Garage - Grove Vale, East Dulwich
Budgens Convenience Store - Lordship Lane, East Dulwich
Costcutter/Jet Service Station - East Dulwich Road, East Dulwich
Tesco's (Metro outlet) - East Dulwich Road, East Dulwich

The way that some fraudsters obtain your pin number is by using a remote camera, they place it above the keyboard and read.When they start to get noticed the retrieve the camera and move on to the next hole in the wall. A simple tip is that if you sight anyone sitting in a car/van facing the machine,then do not use that machine. Always look above the keyboard for the camera, but do not remove it as they might get annoyed!
A remote camera needs a clear signal view and needs no more that 25 yards to obtain good recordable footage.

If you have had a problem and want to change banks, I would suggest the coop bank, they rang me at 23.00 and asked if I was in India, as transactions were tendered over the previous two - three hours. They limited my card to UK transactions for an hour to allow me to withdraw cash, on the understanding that as soon as I had withdrawn the money I would call them back to advise them. In a couple of day's I had a new card and pin number.

Another area that is sus is Peckham, literally all machines have been amended at some stage.

Regards,
Libra Carr.

messageRe: Credit Card Fraud
Posted by Siduhe 28 April, 2008 19:06

A short update to my earlier post. Having reset my pin, I was telephoned by my bank today asking if I was currently in Streatham buying 200+ of booze and cigarettes. As I plainly wasn't the transaction was declined and the two young men who were using a card in my name ran out of the shop. They have been caught on "reasonable quality" CCTV and my bank has said they will now refer this to the police. A new card is on its way to me.

I can also confirm that I have recently used one of the outlets LC describes above, although not taking cash out of a hole in the wall.

messageRe: Credit Card Fraud
Posted by jollybaby 28 April, 2008 19:47

LibraCarr Wrote:
-------------------------------------------------------
> Hi,
>
> Just a quickie to make you aware that the
> following businesses that have had incidents, so
> you may want to use cash as an alternative.
>
> Texaco Garage - Grove Vale, East Dulwich
> Budgens Convenience Store - Lordship Lane, East
> Dulwich
> Costcutter/Jet Service Station - East Dulwich
> Road, East Dulwich
> Tesco's (Metro outlet) - East Dulwich Road, East
> Dulwich
>
> The way that some fraudsters obtain your pin
> number is by using a remote camera, they place it
> above the keyboard and read.When they start to get
> noticed the retrieve the camera and move on to the
> next hole in the wall. A simple tip is that if
> you sight anyone sitting in a car/van facing the
> machine,then do not use that machine. Always look
> above the keyboard for the camera, but do not
> remove it as they might get annoyed!
> A remote camera needs a clear signal view and
> needs no more that 25 yards to obtain good
> recordable footage.
>
> If you have had a problem and want to change
> banks, I would suggest the coop bank, they rang me
> at 23.00 and asked if I was in India, as
> transactions were tendered over the previous two -
> three hours. They limited my card to UK
> transactions for an hour to allow me to withdraw
> cash, on the understanding that as soon as I had
> withdrawn the money I would call them back to
> advise them. In a couple of day's I had a new
> card and pin number.
>
> Another area that is sus is Peckham, literally all
> machines have been amended at some stage.
>
> Regards,
> Libra Carr.

Is it always the cashpoints they target or do they clone via the tills too ?

messageRe: Credit Card Fraud
Posted by monica 29 April, 2008 22:51

mmm my bank called me on saturday and asked if i were in canada, 2 hours after i bought some food in somerfields, they then told me that my details were cloned at a cash machine, i use barclays, hsbc and the machines in sainsburys. mm

messageRe: Credit Card Fraud
Posted by danrees 29 April, 2008 23:44

It is definitely not a cash machine for me as I have never used my credit card (Egg Money) at a cash machine.

Somerfields and Budgens are both possibilities!

messageRe: Credit Card Fraud
Posted by Sallyc 30 April, 2008 07:49

I had a letter today asking if I had tried to take money from an ATM in Morroco!! The bank had declined it so all is well. I use my card around here in Somerfield, Budgens, cash points etc. . . there may be a connection or maybe this fraud is just happening all the time everywhere and is even internet related! I have my card, it hasn't been stolen, just cloned. . .

messageRe: Credit Card Fraud
Posted by LibraCarr 30 April, 2008 08:54

Hi,

To reply to a earlier query, it is possible have your card cloned at tills in fact at anything that accepts your card. Recent problems have been had by South West Trains and London Underground as well, they are currently refusing certain types or age of cards including Amex.

It has been suggested, but I do not know if this is true, if you had a credit card read on DLR it would show your details?

Spooky Darling's

Regards,
Libra Carr.

messageRe: Credit Card Fraud
Posted by cazkid 01 May, 2008 17:11

went to barclays in wimbledon this morin to check my balance

unfortunatly some b*stard has taken out 8 transactions from india- barclays didnt even call

went back at lunch and now its 17, blocked my card and will investigate

i went abroad but didnt use that card

only place i can think of is east dulwich road petrol station

went in there about 10 days ago,
uesd the same card and it was declined 3 times - unusual huh? although i had money in the account

used a diffrent debit and it worked instantly

so i reckon thats the place
anyone else have it happen to them after using that garage?

messageRe: Credit Card Fraud
Posted by nylonmeals 03 May, 2008 23:04

Natwest just cancelled my debit card as they said that I had used it in a location close to my house which was under police investigation for card cloning. They advised me to keep an eye out in the local paper to find out which ED shop it was!

messageRe: Credit Card Fraud
Posted by LibraCarr 04 May, 2008 11:15

Hi,

For the benefit of EDF readers I posted the suspect businesses that have had problems with cloning in East Dulwich, this now may appear on pages two back. The two petrol stations in East Dulwich are helping the authorities with there enquiries as are all the other businesses mentioned. When using a card it may now be safer to use a hole in the wall and obtain cash to pay for purchases, as it appears fraudsters have moved away from the hole in the wall due to the attention they have received.

A simple way to reduce theft is to not purchase any items from a store that may have periods of quiet. As the case is that in a period of quiet (2am in a petrol/foodstore) the defrauder has time to set up a reader without prying eyes.
In the case of restaurants, you have to be careful when paying at any restaurant as the machine brought to the table is a WiFi/Bluetooth sort of transmission method and it may be that someone (customer using their phone) is able to read your card information if they have the correct programme installed on the phone.

I think a good way to try and eradicate this fraud is to identify where the transaction has taken place. Note the venue and the time and ask to see the manager, place him/her on notice that a criminal offence has been commited and advise that this will be reported.
When placing him on notice you must note the time that you spoke to him/her, and send this information to your card issuer

I had a case once where the person who had the card bought a cheap item from a busy chain store, he then had cashback for fifty pounds. He did this some twenty times daily from the same store, relieving the card supplier of about 1000 a day.

At the end of the day the manager has a duty of care which covers all areas of the business.

Regards,
Libra Carr.

messageRe: Credit Card Fraud
Posted by lilly123 06 May, 2008 09:13

nylonmeals, i had a call from my bank to say they had a call from police, saying my card has been cloned, 2nd time in a year, thankfully no money was taken, bank said they could hold it back to use later, any way do you live any where near nunhead at all? as i was using my card right up till last wednesday, and the only shops i used that week was b&q, asdas, and a supermarket near me.i used my card in my local supermarket last tuesday, went to use it there agin on wednesday and machines were not working, goes back into the shop with a friend on friday and machines were wroking again, surly if this was the shop then they would not be allowed to have their machines back? i have been using this same shop now with my card for over 4 years and its the same people there so im in 2 minds as to wether it is them or not? so that would leave b&q and asdas. any way just trying to scale it down a bit. i knew where my card was cloned before as it was the only place id used it before they cleared out all my account in bangkok.

messageRe: Credit Card Fraud
Posted by CamberwellOz 06 May, 2008 09:41

My mother-in-law had 6000 taken from one of her cards. A fraudster rang the bank up and told them she had moved address. The bank then sent out a new card to a place up in Newcastle. They then went on a shopping spree over a couple of days. She never used the card but it took the bank a week to flag her account.

messageRe: Credit Card Fraud
Posted by CamberwellOz 08 May, 2008 12:45

Hmm looks like someone has copied my card too. Lucky I only had a minimum amount of money in it. Grrrr evil icon

messageRe: Credit Card Fraud
Posted by first mate 08 May, 2008 13:17

Does anyone think that there might be a relationship between the amount of banks and other large companies using call centres in India and cc fraud? I have made it a rule not to give any details to call centres outside of the UK. It's a pain and I might be completely wrong, but a few of the last postings on this subject seem to have an Indian theme.

messageRe: Credit Card Fraud
Posted by lilly123 08 May, 2008 16:41

my card was cloned from this petrol garage last year, apparently they hide the camera up in the lights in the cealing, the silver grill type.



Edited 1 time(s). Last edit was 2008:05:08:16:49:22 by lilly123.

messageRe: Credit Card Fraud
Posted by dulwichflower76 21 May, 2008 19:13

My abbey credit card has been used in Italy and Spain over the last few weeks, just received my statement and was shockedsurprised smiley. I haven't used this card for months, as I'm trying to be good. Anyway, spent most of this afternoon on the phone cancelling card, then spoke to about 7 different people (passed on to next person after explaining situation each time) and then given different numbers, at one point spoke to someone in Portugalquestion mark, who didn't quite know how i ended up speaking to her... who then gave me the telephone number i had called initially!

Hopefully it will all get sorted.

Flower

messageRe: Credit Card Fraud
Posted by MadWorld74 21 May, 2008 19:43

I had my card 'skimmed' whilst on holiday as few days ago. It happened at the Fleet Services inside with the ATM's. If anyone uses the M3, Fleet services is between junction 4a and 5. Be warned.

messageRe: Credit Card Fraud
Posted by ClareC 22 May, 2008 10:28

dulwichflower Wrote:
-------------------------------------------------------
> My abbey credit card has been used in Italy and
> Spain over the last few weeks, just received my
> statement and was shockedsurprised smiley. I haven't used this
> card for months, as I'm trying to be good.
> Anyway, spent most of this afternoon on the phone
> cancelling card, then spoke to about 7 different
> people (passed on to next person after explaining
> situation each time) and then given different
> numbers, at one point spoke to someone in
> Portugalquestion mark, who didn't quite know how i ended up
> speaking to her... who then gave me the telephone
> number i had called initially!
>
> Hopefully it will all get sorted.
>
> Flower

I would be interested in how you have found Abbey? I too was on the phone for ages having to keep calling different people, I then heard nothing further despite calling 2 / 3 times to ask for an update - I was promised call backs from the fraud team on each occasion but they never materialised. Money has just been credited back nearly a month later, still havent heard anything from Abbey though! I have sent them a letter complaining about the poor detection / poor communication / length of time to return money, will let you know what they say !



Edited 1 time(s). Last edit was 2008:05:22:13:27:56 by ClareC.

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