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No water Underhill Rd (Horniman end) - anyone else affected?


IlonaM

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Update from TW website:


'SE22 - We're working hard in your area

Last updated 4th Febuary, 2019 - 12:00am.


We're working hard on site.


Our specialist engineers have now arrived in Lordship Lane and we are working hard to get your water supply back to normal as quick as possible. As soon as we have an update, we'll let you know.


If you need an extra helping hand find out how our Priority Services (https://www.thameswater.co.uk/help-and-advice/customer-commitment/priority-services) can help. We're always here to talk about your needs, whether they are medical, financial or something else.


We'll be posting updates here, so check back when you can for the latest news.'

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They just posted an estimated 4 hour fix time from 15.00...



SE22 - We're working hard in your area

Last updated 4th Febuary, 2019 - 15:00pm.


We've found a burst pipe in Lordship Lane.


A burst pipe is causing low water pressure and no water in SE22. Our specialist engineers are now working hard to fix this a quickly as possible, which we estimate will take around 4 hours.


We've also put together some practical advice to help you understand the problem:


What causes burst pipes (http://www.thameswater.co.uk/help-and-advice/cold-weather/why-our-pipes-burst)

What to do if your pipes freeze (http://www.thameswater.co.uk/help-and-advice/cold-weather/what-to-do-if-pipes-freeze)

how can you protect your home if your area is affected (http://www.thameswater.co.uk/help-and-advice/cold-weather/prepare-your-home)


We'll be posting updates here, so check back when you can for the latest news.

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I reported that leak at the Northcrofts houses four days in a row (about two weeks ago) before they came out to do what they described as a ?temporary fix?. I wonder if this is related to that. Either way, they were really slow to deal with it and it was only when I sent them a video of water pouring down the hill that they swung into action. Sigh.
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We're still on the case in SE22.


Our specialist team are working hard to fix the issue with low pressure and no water in Lordship Lane, but the complexity of the network is making it tricky.


We estimate the fix will take a bit longer than usual, but we hope to be finished around 21:30pm. We understand how disruptive this must be, so we're very sorry for the delay.


We'll keep posting updates here, so check back when you can for more news.

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Siduhe - I also reported when crossing the road became a stream! I wish there was a 'current' location option for reporting leaks - so much easier than trying to work out street numbers/postcodes.


Doesn't surprise me that it's taking longer than estimated; looking at the Twitter video from earlier there seemed to be a fair mess - bubbling up through the slabs on the opposite side etc.


Thames Water have an 8 week programme of work scheduled to start around here in mid-Feb to put in plastic pipes. Let's hope this stops this happening quite so frequently.

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I don't think it's a coincidence that the burst water main that was further up the road opposite Wood Vale has now moved further down the road.


It seems to be a think with water leaks, plug one up and then the issue moves further along.


Also the weather has been 'milder' today than over the last few days, which can cause issues.

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