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Delivery of parcels in East Dulwich


Jennys

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This morning I was coming down the stairs when I saw a Royal Mail card come partly through the letterbox. Nobody had rung the bell, which was working. The card announced a special delivery parcel for a person unknown to me but with our address. As nobody of that name has lived here for at least 33 years, if ever, I do not understand how this has happened. If anyone knows K Doragh, (or I C Doragh) we have a card about their parcel, which is apparently at the delivery office in Highshore Road. Why did Royal Mail make no attempt to deliver the parcel, when I could have told them nobody of that name lived at our address? Or is this some kind of scam?
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Jennys Wrote:

-------------------------------------------------------

> This morning I was coming down the stairs when I

> saw a Royal Mail card come partly through the

> letterbox. Nobody had rung the bell, which was

> working. The card announced a special delivery

> parcel for a person unknown to me but with our

> address. As nobody of that name has lived here for

> at least 33 years, if ever, I do not understand

> how this has happened. If anyone knows K Doragh,

> (or I C Doragh) we have a card about their parcel,

> which is apparently at the delivery office in

> Highshore Road. Why did Royal Mail make no attempt

> to deliver the parcel, when I could have told them

> nobody of that name lived at our address? Or is

> this some kind of scam?


if there's a tracking number on the card, i would enter it into https://www.royalmail.com/track-your-item#/the track and trace on the royal mail website to see what comes up

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I?ve been told that when this happens it?s because they don?t actually have it with them. They haven?t attempted to deliver it, they only ever had the red slip with them. A postal worker at Peckham sorting office told me that this is because they use ?a lot of agency staff and they can?t be trusted to take parcels as unfortunately there?s a lot of theft.?

Not ideal..

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If that?s what they?re doing then it?s terrible! I?ve often wondered why they don?t try to deliver them, it happens a lot to us. I call and complain to Royal Mail and say that I?m in and they tend to send the driver back within a few hours.
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I've had two red cards yesterday to say that I wasn't in when, in fact, I was only feet away from my front door.


No way did anyone try to deliver 2 parcels I have paid postage for.


And whilst we are at it....this means I have to DRIVE to Peckham to collect my parcels whilst this forum is debating the

problems of too many car journeys in this area.


I wonder how many car journeys this slack system is creating?


Time for some formal complaints to Royal Mail.

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  • 4 months later...
Today I got a message from Amazon to tell me RM tried to deliver my parcel at 8.49 and again (!) at 11. I was home on both occasions and no card has been left! I got the tracking details from Amazon but what is Royal Mail playing at? I have booked a redelivery for Saturday but am not holding my breath...
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I've just looked at the Amazon parcel pickup locations for SE22 and environ. There are quite a few.


I've used the Peckham Argos for Ebay click & collect. I don't know if this available in the Sainsburys Argos counter as well?

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