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messageDulwich Medical Centre - is it possible they could be getting worse
Posted by 1921 May 29, 09:51AM

Goodness me, what is going on with this practice? It is a huge space with barely any doctors? How can this be allowed?

It is impossible to get an appointment within a reasonable time, do they not have a duty of care to the community they are meant to be serving?

Looking forward to the new medical centre opening on the Dulwich Hospital site.

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by VelvetBlueberry May 29, 11:45AM

I've been suffering with an eating disorder & severe panic attacks, bouncing from place to place for the past 4 years. I wish I could find the quality of service I only ever get from Guy's A&E. I can't tell you how many times I've been misdiagnosed at Nunhead, which have plenty of doctors, but have left me with no choice but to do my own research online. Unfortunately I can't go to The Gardens surgery as it was previously owned by a close relative & have another close relative working there still (hence why I was kicked off the list). Many of the good doctors I used to see at The Gardens have left but I believe there are still a couple of good ones (which is more than I can say for Nunhead).

- I know this sounds a little off topic in regards to your initial post but my point is that even the surgeries with plenty of doctors seem pretty unqualified to be working in this field & makes me wish I followed my relatives footsteps in becoming a doctor myself.



Edited 1 time(s). Last edit was may 29, 11:46am by VelvetBlueberry.

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by nina_maniana May 30, 11:36AM

We are at the Lordship Lane Surgery jest past Dulwich Library. It's brilliant, just a few doctors so they get to know you really well and genuinely helpful and kind reception staff.

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by 1921 May 31, 01:15PM

nina_maniana

Thank you, I will try and register with them.

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by James Barber May 31, 02:49PM

If you have complaint about your GP surgery make a complaint to them.

If for whatever reason you don't feel able ot complaint directly with your GP surgery then email complaints or indeed compliments to - england.contactus@nhs.net or call them on 0300 311 22 33 during normal office hours.

--------------------
Regards jamesvbarber@gmail.com
former Liberal Democrat Councillor for East Dulwich Ward (2006-2018)
[www.jamesbarber.org.uk]
[twitter.com]

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by 1921 May 31, 03:21PM

Hi James

I have made a complaint to them, and spoke to the practice manager there today. They seem very disorganised and do not have clear protocols for phone calls/messages etc, she did not seem at all interested until I reminded her they have a duty of care to patients. She did sort it all out quickly then

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by Sue June 01, 09:47AM

Oh great, I was about to change back to DMC as I thought it had improved.

I moved practice a while ago, but have realised it is not great having to get a taxi there and back when you are quite ill sad smiley

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by EPB June 01, 03:06PM

Sue - Iíve just tried to send you a PM, but apparently it couldnít be done because your inbox is full.

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by Sue June 01, 03:10PM

EPB Wrote:
-------------------------------------------------------
> Sue - Iíve just tried to send you a PM, but
> apparently it couldnít be done because your inbox
> is full.

Sorry, I'll delete some messages!

ETA: Have done! Sorry.



Edited 1 time(s). Last edit was june 01, 04:21pm by Sue.

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by James Barber June 01, 04:30PM

Hi 1921,
The last time I was involved as an East Dulwich Councillor DMC agreed an action plan with NHS England and it was tracked through to successful completion.
If it casques you continuing problems please complaint to NHS England.

--------------------
Regards jamesvbarber@gmail.com
former Liberal Democrat Councillor for East Dulwich Ward (2006-2018)
[www.jamesbarber.org.uk]
[twitter.com]

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by Applepears June 06, 09:57PM

I cannot understand myself how such a big place, has very few patients in the waiting room and very few drs lately...Also I am very angry that Dr ward for the second year running is on a year leave again... You get to see him he sends you for tests and then heís gone, and heís been our hope to get to the bottom of it..Most of the drs in there are new all the time . Why have a dr that is off for so long ....

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by 1921 June 07, 05:52AM

Applepears, I couldn't agree more, where are the doctors, who is filling the consulting rooms??

I spoke to Dr Ward before he left, I did not get the impression he is returning this time, but perhaps I misunderstood.
I do hope you get some answers with your test and someone in the practice has taken over your case.

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by Sue June 07, 11:17AM

One of the reasons I left DMC was because I seemed to see a different doctor every time and there seemed to be a high turnover.

Is that still the case, then?

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by Gloves June 07, 12:25PM

The receptionists at Gardens are a special breed.
So funny, what ever you do, don't touch the glass!

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by 1921 June 07, 07:30PM

Hi Sue

It seems to be the case at the moment! .

messageRe: Dulwich Medical Centre - is it possible they could be getting worse
Posted by Sue June 07, 07:57PM

1921 Wrote:
-------------------------------------------------------
> Hi Sue
>
> It seems to be the case at the moment! .


Oh dear. Frying pan and fire then. May wait a bit sad smiley


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