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The East Dulwich Forum
The Bishop, The EDT, The Great Exhibition, the Actress or another?
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messageBlack cabs
Posted by Gaynor Hill July 09, 05:37PM

I got refused a black cab from Victoria station on Sunday evening he said I'm not going to Dulwich get out I was so shocked I just got out
Luckily the next one took me
I thought they were not allowed to do this but I've heard they do not want to come south of the river

messageRe: Black cabs
Posted by fishbiscuits July 09, 05:50PM

It's not uncommon. I've had drivers refuse to drive down here, or on one occasion, behave abusively for the whole journey because he resented going out of his way.

I wonder if those very same drivers were protesting against Uber?

messageRe: Black cabs
Posted by micromacromonkey July 09, 05:52PM

Next time tell him Nigel Farage lives south of the river, he'll be your best mate and take you wherever you need.

messageRe: Black cabs
Posted by Gaynor Hill July 09, 06:07PM

That's terrible fishbiscuits,
It's not as though there cheap no wonder people use Uber, I had just been to see Barbara Streisand and it was late so did not want to walk from be stop otherwise I would have got bus
So much for them saying how hard it is to make a living

messageRe: Black cabs
Posted by Bic Basher July 09, 07:46PM

The same hypocritical black cab drivers who can't stand Uber, Bolt, Kapten and ViaVan, yet they have plenty of private hire drivers who'll drive into and out of ED to the West End.

Then they wonder why some of us use cab apps or traditional cab firms instead.

messageRe: Black cabs
Posted by KidKruger July 09, 08:28PM

Theyíve had a privileged position for some time, thinking their position was unassailable.
Wrong !!

messageRe: Black cabs
Posted by kford July 09, 08:51PM

They deserve their demise.

messageRe: Black cabs
Posted by yeknomyeknom July 09, 09:37PM

Thatís happened to me too.

messageRe: Black cabs
Posted by 73jem July 09, 10:05PM

My husband and I arrived on 29th June afternoon from France at St Pancras very tired, it was that very hot day, and a black cab brought us all the way home to Dulwich, no problem, we were very grateful as we had anticipated having to settle for London Bridge. Maybe the driver took pity on us as we are over 80!

messageRe: Black cabs
Posted by Sazzle30 July 09, 10:17PM

Iíve had 3 black cabs in succession refuse to take me to Peckham when I worked in Paddington. One that subsequently yelled at me as my road wasnít part of the knowledge and heíd Ďdone his bit getting me to Peckham Rye.í
Risked another cab last month and he assured me my road is on the knowledge as itís next or the Aquarius golf course. I tend to use Uber now

messageRe: Black cabs
Posted by Rumbero July 09, 11:43PM

Pointless thread. Some people will have had good experiences with black cabs, others won't. Just as some people will have had good experiences with minicabs and others won't. If it's a bad experience with either a licensed taxi or private hire then complain to the relevant licensing authority, in this case Transport for London. For the record I believe black cab drivers are obliged to accept any hiring of up to 12 miles, unless they have a reasonable excuse (for example if the journey is likely to take over one hour or the passenger is drunk or abusive).

messageRe: Black cabs
Posted by seenbeen July 10, 12:30AM

I looked here because I thought there was going to be some earth shattering news about the black cabs parked up on Crystal Palace Road...oh well...

messageRe: Black cabs
Posted by NewWave July 10, 12:35AM

Gaynor Hill Wrote:
-------------------------------------------------------
> I got refused a black cab from Victoria station on
> Sunday evening he said I'm not going to Dulwich
> get out I was so shocked I just got out
> Luckily the next one took me
> I thought they were not allowed to do this but
> I've heard they do not want to come south of the
> river

I've not used a black cab in the last 3 years after I was left standing in the pouring rain in Islington at almost 1am
by not one but THREE black cabs who stopped then when I told them where I was going said "no I'm not driving that way" or words to that effect-one didn't even have the decency to say that-I told him my destination and he just wound his window straight up and drove off splashing me in his haste to get away.
In case you were wondering I am a petite woman nearing 60 and I was on my own not stood with a pack of incontinent dogs
and yes..I was sober too.
I got home eventually (the 4th cab which I found after walking down to Farringdon finally agreed to take me-it cost £38 after he crawled most the way)but that night downloaded the Uber app.



Edited 1 time(s). Last edit was july 10, 12:36am by NewWave.

messageRe: Black cabs
Posted by TheCat July 10, 07:20AM

Im someone who gets a lot of black cabs. 2-3 a week on average to and from east dulwich to various locations in central london.

When we first moved to the area (about 9-10 years ago) you would occasionally get a cabbie that would refuse; and plenty of them would talk about how they hadnt been down this way since they did the knowledge. But in the last few years (im guessing as the area has further gentrified) they seem to come down here more regularly, so tend to know the area better, and I haven't had anyone refuse in years.

OF course my cabs are mostly in business hours, or early evening. Cabs in the small hours may be a bit less willing I guess as they think they'll miss out on the drunk people rush home if they have to go 'all the way' to ED.

In anycase, I very rarely ask them politely from outside the window if they will take me where I want to go. I walk up to the cab, jump in the back and say "i'm going to Dulwich please", some of them might be a little bit grumbly, but its a lot easier for them to fob you off if you're just standing outside the window. The cabbie's got to be a pretty committed to not going to ED to actively tell you to get out of his cab....

messageRe: Black cabs
Posted by fishbiscuits July 10, 09:18AM

73jem Wrote:
-------------------------------------------------------
> Maybe the driver took pity on us as we are over 80!

Oh, I think most black cab drivers are absolutely fine. But unfortunately a significant minority are not!

TheCat Wrote:
-------------------------------------------------------
> But in the last few years (im guessing as the area has further gentrified) they
> seem to come down here more regularly, so tend to
> know the area better, and I haven't had anyone refuse in years.

Yeah I agree, it does seem to have got better. I had put it down to increased competition (Addison Lee and then Uber, etc), so drivers not being able to be so picky. I'd also thought that maybe since I moved to Peckham, perhaps it doesn't sound quite so far away as "Dulwich"! But maybe your point is also pertinent... more money in the area = more customers asking to come here.

For balance, I've also had Uber drivers accept the ride, then cancel it at the last minute and drive right past me. But overall it's still a far superior service.

messageRe: Black cabs
Posted by Rumbero July 10, 09:52AM

Black cab apps existed before Uber though didn't they? They just haven't benefited from well-connected 'lobbyists' or venture capitalist investment ($3.5 billion from the Saudis anyone?) to raise awareness. Not had cause to use them admittedly (I wouldn't know one end of a mobile phone from another) but the option is definitely there as far as I know. Anyone tried them?

messageRe: Black cabs
Posted by peckham_ryu July 10, 10:14AM

Not on at all, and not allowed either. Worth taking their details and pinging a complaint in. This whole area is well within The Knowledge too.

Uber drivers can be proper buggers as well. The drivers don't know the destination until they have picked you up, but their trick in central London at peak times is to ring you to "check where exactly you're standing ... oh by the way where is it you're going?". They desperately don't want a journey that ends them up round here, where there will be no fares near and they'll have to waste time and fuel getting back to somewhere busy. If you either tell them the truth or sound too evasive then they just cancel on you right after their call. I've taken to answering that question with "Just going the other side of Kensington mate", as they're always eager to end up round there. And as I tell them, I do live just the other side of Kennington really. And yes, it probably is easy to mishear Kennington as 'Kensington' on a mobile with lots of background noise, as I often sympathise ;)

messageRe: Black cabs
Posted by TheCat July 10, 11:23AM

peckham_ryu Wrote:
-------------------------------------------------------
> . And yes, it
> probably is easy to mishear Kennington as
> 'Kensington' on a mobile with lots of background
> noise, as I often sympathise ;)

I like it!

Could we also get away with..."just near Hyde Park?...no, I said 'Rye park'..."

messageRe: Black cabs
Posted by binkylilyput July 10, 06:17PM

More black cabs will come this way now. Back in the day it was best to tell a black cab driver something like "just past Oval".......and then extend it once there

messageRe: Black cabs
Posted by EastdulwichNewbie July 10, 06:24PM

Agree with TheCat about jumping in the back first or ordering on an app. Iíve had cabbies refuse me when I was heavily pregnant!

If any refuse now I take a photo and report them.

messageRe: Black cabs
Posted by Wimpole July 10, 11:08PM

TheCat Wrote:
-------------------------------------------------------
> Im someone who gets a lot of black cabs. 2-3 a
> week on average to and from east dulwich to
> various locations in central london.
>
> When we first moved to the area (about 9-10 years
> ago) you would occasionally get a cabbie that
> would refuse; and plenty of them would talk about
> how they hadnt been down this way since they did
> the knowledge. But in the last few years (im
> guessing as the area has further gentrified) they
> seem to come down here more regularly, so tend to
> know the area better, and I haven't had anyone
> refuse in years.
>
> OF course my cabs are mostly in business hours, or
> early evening. Cabs in the small hours may be a
> bit less willing I guess as they think they'll
> miss out on the drunk people rush home if they
> have to go 'all the way' to ED.
>
> In anycase, I very rarely ask them politely from
> outside the window if they will take me where I
> want to go. I walk up to the cab, jump in the back
> and say "i'm going to Dulwich please", some of
> them might be a little bit grumbly, but its a lot
> easier for them to fob you off if you're just
> standing outside the window. The cabbie's got to
> be a pretty committed to not going to ED to
> actively tell you to get out of his cab....

Yep, spot on TheCat - my experience also. Tip: I have the same guy taking me in in the mornings for a flat fee. Lots of cabbies sold up and live in Beckenham, Orpington way and passing through in the morning anyway so happy to do a regular flat fee into town. It often works out similar-ish price to Uber and faster in rush hour as they beenfit from using the bus lanes.

I do sympathise with their plight esp way TFL have mishandled Uber's arrival, like many other global cities. But change is inevitable and they don't do themselves any favours. Still too many racist, golf jumper types bemoaning not being able to fiddle the tax on cash with the new card machines but hey ho. The new electric black cabs are great and the app is decent enough too.



Edited 1 time(s). Last edit was july 10, 11:10pm by Wimpole.

messageRe: Black cabs
Posted by Gaynor Hill July 11, 05:15AM

I was in the back of cab when I asked to be taken to Dulwich, he said I ain't taking you there get out
I just got out shocked and no had not been drinking

messageRe: Black cabs
Posted by Rumbero July 11, 10:08AM

Gaynor Hill Wrote:
-------------------------------------------------------
> I was in the back of cab when I asked to be taken
> to Dulwich, he said I ain't taking you there get
> out
> I just got out shocked and no had not been
> drinking

Quite sure you haven't been drinking!? That's the second time you've made this claim since starting the thread two days ago. You don't like black cabs. We get it.
Regarding some of the other posts, is there any actual evidence that black cab drivers are any more 'racist' than any other section of society or is that simply lazy stereotyping? Admittedly I am not a frequent customer (I try and walk, cycle or take public transport if possible) but have never come across this. In fact the last cab driver who drove me (yes, all the way to East Dulwich) seemed to be some sort of advocate for the Cuban Revolution and kept banging on about Fidel Castro and Karl Marx. He was wearing a jacket and tie (make of that what you will).
And all this 'south of the river' stuff: presumably the ones Wimpole knows who 'sold up and live in Beckenham and Orpington way' don't object to crossing the Thames from time to time.
I even have a theory for seenbeen, who was concerned earlier about the number of black cabs on Crystal Palace Road: maybe they're the proverbial 'golf jumper-wearing' ones who play at Aquarius (while 'fiddling their taxes' of course).
Wimpole is spot on about the new Zero Emission Capable (ZEC) cabs though. Definitely the way forward but at £60,000 or so they are a significant investment for cab drivers.



Edited 1 time(s). Last edit was july 11, 10:12am by Rumbero.

messageRe: Black cabs
Posted by mikeb July 11, 10:50AM

I don't think I've ever had a black cab refuse to bring me to ED. Most of them spend the whole journey talking about how hard it is to make a living now Uber's around and how pleased they are to have a decent fare where they won't spend the whole trip stuck in traffic.

messageRe: Black cabs
Posted by Penguin68 July 11, 11:05AM

We had two Uber drivers (pick-up in East Dulwich), in quick succession, refuse trips to Central London (the third, who did take us, told me that traffic conditions there were bad, which they were). As they (Uber drivers) now no longer get told during the booking process where the trip is to, they had to refuse to our faces rather than just not accepting the offer of a fare on the ap. Both gave the excuse that they couldn't go into Central London because of the ULEZ (and one was a Prius!). In fact, Uber requires that the cars used are 'modern' which means that even the diesel ones would probably be ULEZ compliant, and certainly the petrol and hybrid ones!

I complained to Uber and got a refund (as if they turn down a trip once they've arrived to the pick-up that can be flagged, and charged, as a customer no-show!).

So, it's not just black cabs, although they do have a bad (and earned) reputation when it comes to Sarf of the River.

messageRe: Black cabs
Posted by edcam July 11, 12:19PM

They are obliged to take you within 12 miles or a distance of one hour. Get their number and report them.

messageRe: Black cabs
Posted by Gaynor Hill July 11, 05:29PM

Rumbero Wrote:
-------------------------------------------------------
> Gaynor Hill Wrote:
> --------------------------------------------------
> -----
> > I was in the back of cab when I asked to be
> taken
> > to Dulwich, he said I ain't taking you there
> get
> > out
> > I just got out shocked and no had not been
> > drinking
>
> Quite sure you haven't been drinking!? That's the
> second time you've made this claim since starting
> the thread two days ago. You don't like black
> cabs. We get it.
> Regarding some of the other posts, is there any
> actual evidence that black cab drivers are any
> more 'racist' than any other section of society or
> is that simply lazy stereotyping? Admittedly I am
> not a frequent customer (I try and walk, cycle or
> take public transport if possible) but have never
> come across this. In fact the last cab driver who
> drove me (yes, all the way to East Dulwich) seemed
> to be some sort of advocate for the Cuban
> Revolution and kept banging on about Fidel Castro
> and Karl Marx. He was wearing a jacket and tie
> (make of that what you will).
> And all this 'south of the river' stuff:
> presumably the ones Wimpole knows who 'sold up and
> live in Beckenham and Orpington way' don't object
> to crossing the Thames from time to time.
> I even have a theory for seenbeen, who was
> concerned earlier about the number of black cabs
> on Crystal Palace Road: maybe they're the
> proverbial 'golf jumper-wearing' ones who play at
> Aquarius (while 'fiddling their taxes' of
> course).
> Wimpole is spot on about the new Zero Emission
> Capable (ZEC) cabs though. Definitely the way
> forward but at £60,000 or so they are a
> significant investment for cab drivers.

It's the first time it's happened to me hence I was shocked why assume I do not like them, just because I wanted to know if it's happened to others

messageRe: Black cabs
Posted by Rumbero July 11, 06:06PM

Fair enough. If that's the case I apologise for jumping to conclusions. There's always going to be one rotten apple in the barrel. Hopefully you'll have better experiences in the future.

messageRe: Black cabs
Posted by jimlad48 July 12, 09:08AM

Took a black cab from Waterloo to Camberwell last week. Driver started doing a very odd route, and changed when I queried it. At end of journey he intentionally went down a road forcing the cab to do 3 sides of a square to get to its final destination.

When I pointed this out he got extremely grumpy and told me that it was doing that which made accepting the fare worthwhile!

messageRe: Black cabs
Posted by Sally Eva July 12, 09:18AM

TfL license taxis in London [tfl.gov.uk]. You could contact them and establish the acceptability of padding the fare like this.

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