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messageNoise from disintegrating drain cover on Barry Road
Posted by snooproggydog 03 December, 2019 17:06

Hello,

We live in the 150-170 Barry Road stretch. There is a broken Drain cover in the road opposite probably 159 Barry road and every time a car passes over it there is a double impact bang (one for each wheel. The buses make a spectacular noise.

This noise travels down the drains somehow and is transmitting up into our bedroom (ground floor) a good 50m down the road! Does anyone know the methodology to contact the council to try and get this fixed. I'm usually a good sleeper but there is something about the irregularity of these thuds that is killing me!

Any help would be much appreciated! Am gonna try and sort it with a wedge and a hammer as an interim!

Cheers

Rog

messageRe: Noise from disintegrating drain cover on Barry Road
Posted by RichH 03 December, 2019 18:02

You can report it here:

[forms.southwark.gov.uk]

messageRe: Noise from disintegrating drain cover on Barry Road
Posted by ed_pete 03 December, 2019 18:54

Alternatively Google FixMyStreet -they send a report to Southwark.

messageRe: Noise from disintegrating drain cover on Barry Road
Posted by intexasatthe moment 03 December, 2019 20:52

I report them to Thames Water [www2.thameswater.co.uk]

Enter your postcode and you will be taken to a page where you can report noisy manhole covers .

In a road like Barry Road Thames Water will say they have to liaise with Southwark about directing traffic . Then after many many months cones will appear and signs indicating that Thames Water will be working .

Nothing will happen and the cones will be removed .

After many many months a few shovel fulls of tarmac will be thrown over the manhole cover from a passing truck .

Sometimes the tarmac will set and remain on the cover deadening the noise . More often , as passing traffic drives over the soft tarmac it will be broken up and spread across the road .At which point you start over with Thames Water .

messageRe: Noise from disintegrating drain cover on Barry Road
Posted by intexasatthe moment 03 December, 2019 21:34

of course if it'a drain and not a manhole cover ,it may be a different procedure .

messageRe: Noise from disintegrating drain cover on Barry Road
Posted by hrmlp 04 December, 2019 23:03

Contact Thames Water on Twitter too - I went on a one person campaign over the man hole cover outside 140 Barry Road because it was so loud, so dangerous for drivers and was continuously getting covered in ineffective tarmac that broke apart in days. I explained this to Thames Water over and over and over again via email, phone call and Twitter. Twitter was were I got the quickest responses...but it still took from May to December for it to be properly replaced at which point the noise stopped. These just happened to be the months I was desperately trying to get any uninterrupted sleep I could as I had a small baby. Good luck!

messageRe: Noise from disintegrating drain cover on Barry Road
Posted by GMav 06 December, 2019 15:46

Hi
I also was reporting the displaced manhole cover near to 142 Barry Rd
The first thing is to report it to Southwark Environmental Health saying it is effecting your health the will pass onto highways department who will then pass onto Thames Water (as it is a TW asset) - you may need to chase them on a regular basis (Southwark may do some temporary tarmac repairs in the interim)
At the same time phone Thames water your self and tell them you have reported the issue to Southwark Environmental Health this will get the cogs moving
It took the best part of 3 months for them to repair the man hole cover as they need to get a licence to close off part of the road

Good luck

messageRe: Noise from disintegrating drain cover on Barry Road
Posted by intexasatthe moment 06 December, 2019 16:45

Is reporting a manhole cover ,owned bt TW ,to a department in S'wark so that they can pass it on to another department who will then in turn pass it on to TW preferable to using the "Report a damaged or noisy manhole cover " facility on TW's site ?

It seems odd .

messageRe: Noise from disintegrating drain cover on Barry Road
Posted by GMav 07 December, 2019 00:58

Yes it seemed to do the trick having a two pronged attack
Initially it is an environmental health issue as when you are near to a noise issue that effects your sleep and your health the Environmental health (EH) department have to do something about it (in this case they could not replace the MH cover but they got southwark highways to tarmac over the displaced cover until TW could make a more permanent repair
Also it holds more clout when you report to TWs site that you have raised this to EH
I had several call backs from TW explaining what they were doing to rectify the problem

messageRe: Noise from disintegrating drain cover on Barry Road
Posted by intexasatthe moment 07 December, 2019 08:03

I did wonder if TW might pay more attention to S'wark .Thanks for explaining !

messageRe: Noise from disintegrating drain cover on Barry Road
Posted by hrmlp 09 December, 2019 20:42

Thank you GMav for doing what you did to the one near us fixed - it felt like I was alone but clearly not - I was so relieved when it was finally replaced!

messageRe: Noise from disintegrating drain cover on Barry Road
Posted by capt_birdseye 10 December, 2019 16:25

There was a similar issue with one outside our house, near the junction with Silvester Road. i reported it via here: [www.fixmystreet.com]

It took a long time for it to get fully fixed, all the things that IntexasATM mentioned had to happen first, but it's been fine for a good few months now (actually since January, just checked!), so do persevere!



Edited 1 time(s). Last edit was 2019:12:10:16:26:20 by capt_birdseye.


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