Just spoken to Virgin and there's a "utilisation outage" in the Bellenden area that started at 7.15pm on 27 April and is due to be fixed by the 24th... OF SEPTEMBER. FFS.
This is likely to affect up to 250 properties and is the result of human error. Despite this, Virgin Service Status still shows "No known issues" for broadband. My router speed data shows issues since 16 April and with no broadband at all the last few days. On top of this we have a weak line apparently too but getting an engineer round on Friday.
Besides Virgin's website breaking down a lot this week (if they can't even run a website, no wonder they can't provide reliable broadband), strongly advise anyone to avoid the text 'service', it's a total waste of (a lot of) time.
The only good news is that Openreach will be installing here fibre soon (can't get more than 2Mb/s on the phone line).
When will this happen re broadband when I have spoken to BT they say there are no plans for many years yet for thus. If you get a honest Service Agent you hear the truth. My BT broadband is almost non existant.
Anyone on Bellenden Road that has good BT fibre - we're about to move across from Virgin as we've had enough of the issues of constant drop outs (been going on for over a year now), the recent outages have been the last straw.
Bt have said they have fibre available in the area but just interested to see if anyone on Bellenden / Choumert / Chadwick has it and if it performs well