> The post got far far worse after the closure of
> Sylvester Rd. I didn't have many problems before
Me too, and the posties at Sylvester Road Sorting Office knew its closure would put pressure on the service. The posties are working their socks off, but now we are down to just Peckham sorting office, it must be massively overwhelmed, what with staff shortages due to Covid.
My post in SE22 is kind of weekly, and they are clearly trying to prioritise the post - magazines, for example, are at least a week late. Personally, I think they are doing a great job to keep the service running.
We haven't received anything for the last 7 days - guessing our postie is on hols. However, it's meant we've had to cancel a replacement bank card which was sent out 10 days ago, in case it's actually gone missing. The problem is that there's no obvious way to avoid having to do this next time either, assuming it takes as long again.
I spoke to my local postie today. He says seven members of his team are still away from work due to lockdown. He said he tends to deliver letters one day and the increasing number of parce!s the next. He says all his colleagues are working very hard during this difficult time.
Last week we posted two packages to different addresses in the Midlands at the Lordship Lane post office. One of them reached its destination the following morning. There’s still no sign of the other one.
My post is delivered from the Forest Hill depot and I've had no problems at all. Always arrives around 10am. So all credit to them. I'm sure Covid has affected a lot businesses locally and we need to support them as much as we can. Just wear a mask and keep a safe distance and if you can't get out or are shielding, possibly some local shops will do home deliveries. It may be worth checking with them. Payment of course has to be by card as no cash can be handled.
My letter (snail) mail has petered out to very little as I've moved all financial stuff online as I had boxes of old letters that are just killing trees. Insurance and household bills mostly moved too.
I still get the occasional banking letter and ones from council/property/work etc.
I took up Boddles suggestion and wrote to Helen Hayes and she's been very helpful. She's got me a letter of apology from the PO, which means at the least that they've been made aware. They, of course, are blaming it all on the current crisis, which we can understand would be disruptive. But they aren't admitting (or indeed mentioning) the closing of Sylvestor Rd and the obvious disruption this caused. Presumably badly planned and executed.
Yes Lynne, I also wrote to Helen Hayes and got a similar response from Royal Mail off the back of it. Since starting this thread, I'm still not getting my mail regularly; I get nothing for ages and then a big pile delivered all at once. This included a new bank card which I'd given up on ever receiving and which, by then, I'd already reported to my bank as lost in transit. I do not buy the excuse that the mail disruption is all down to Covid. If it were, all neighbourhoods would have the same problem, but they don't! I'm in no doubt that this is to do with the closing of the East Dulwich sorting office. Residents objected to this at the time and were ignored by Royal Mail. I'd therefore encourage everyone to keep raising this with their MP and local Councillors!
I know its horrific had small item ordered end of June should have been delivered within 3 days, didnt arrive after 2 weeks - replacement sent, still no sight of after couple of weeks, lots of emails to vendor and calls to sorting office. No resolution so 2nd replacement sent track and trace sign for. This to sign for was popped in my letter box within 48hrs, earlier this week, along with the one postmarked June 30. Then 2 days later the 1st replacement arrived. I now have the inconvenience of retuning the extras. Then today an item not expected til mid Sept from far east arrived by Non Royal Mail delivery. Go figure I think the Royal Mail for Dulwich is In a right royal mess.
I spoke to a postwoman on Barry Road today .She was delivering parcels . She said, with great embarrassment ,that there should be a mail delivery in the road tomorrow ,Tuesday .She said "I know it's awful ".