ed_pete Posted June 25, 2020 Share Posted June 25, 2020 Seems like I've gained 50mbps (which I didn't ask for) but lost the service. Anyone else with connection issues around the East Dulwich Grove area ? Link to comment Share on other sites More sharing options...
Han92-ED Posted June 25, 2020 Share Posted June 25, 2020 Yes Virgin Media down for me (and apparently most out South and West London too) Link to comment Share on other sites More sharing options...
h3+ Posted June 25, 2020 Share Posted June 25, 2020 The service status of thier website is also down conveniently Link to comment Share on other sites More sharing options...
Ginster Posted June 25, 2020 Share Posted June 25, 2020 Ondine Road out 3rd day in a row. 150 phone number says call back they are busy and website for checking problems fails. Catalogue of disasters. Link to comment Share on other sites More sharing options...
Han92-ED Posted June 25, 2020 Share Posted June 25, 2020 Apparently it?s down for 60% VM customers. Link to comment Share on other sites More sharing options...
KitKat83 Posted June 25, 2020 Share Posted June 25, 2020 Yes down for me too - Crawthew Grove. I have reported it... annoying, again! Link to comment Share on other sites More sharing options...
Ginster Posted June 25, 2020 Share Posted June 25, 2020 KitKat how did you report? I can't get through on any channel Link to comment Share on other sites More sharing options...
KitKat83 Posted June 25, 2020 Share Posted June 25, 2020 They have a text service. Text +447533051809. This is how I usually contact them.However, the news is saying a national outage, so probably do not need to report now. Link to comment Share on other sites More sharing options...
JohnL Posted June 25, 2020 Share Posted June 25, 2020 It's UK wide apparently #virginmediadownMemes are being made (poor virgin this is bad for them) Link to comment Share on other sites More sharing options...
embracefinancial Posted June 25, 2020 Share Posted June 25, 2020 It's gone down here in Bellenden Road every day this week, several times, but not for long each time. Today it went off at around 9.30am and has not come back on. I've called the faults line several times and each time the automated system has suggested a different fix before cutting me off. I called again after trying all of the fixes and it now says they are aware of a fault in the area, which should be fixed by 3pm. I'm not holding out much hope. Link to comment Share on other sites More sharing options...
Smiley_blue_1234 Posted June 25, 2020 Share Posted June 25, 2020 Down in Peckham as well.Heads up: I was on a ?29 contract (Broadband only) until end of last year. Since then VM has increased their bill slowly (a few pounds each time) until charging me ?37.50 in May (broadband only no increase in speed!). When I complained about the 30% increase they told me it was their rate now and from June their best price would be ?42!!Thieves!! To profit from the current situation is just a shameI am currently looking at other providersGood luck and stay safe! Link to comment Share on other sites More sharing options...
ElliotW Posted June 25, 2020 Share Posted June 25, 2020 They told me "We are experiencing service losses all around London unfortunately. The estimated time for it to be fixed is around 13:50" Link to comment Share on other sites More sharing options...
apod Posted June 25, 2020 Share Posted June 25, 2020 It?s been on and off since Monday to no signal at all today. I?m on the corner of Grove Vale and Copelstone. Link to comment Share on other sites More sharing options...
ribrob Posted June 25, 2020 Share Posted June 25, 2020 Yup, big outages...https://downdetector.co.uk/status/virgin-media/https://downdetector.co.uk/status/virgin-media/map/ Link to comment Share on other sites More sharing options...
niall Posted June 25, 2020 Share Posted June 25, 2020 This is the 4th outage on a Thursday in the past twelve weeks Link to comment Share on other sites More sharing options...
Sue Posted June 25, 2020 Share Posted June 25, 2020 Complaints on here always seem to be about Virgin!I am genuinely bemused as to why people stay with them.Is it because they are much much better than other providers when you can actually get online? Link to comment Share on other sites More sharing options...
ed_pete Posted June 25, 2020 Author Share Posted June 25, 2020 Mine is now back but who knows how long it?ll last Link to comment Share on other sites More sharing options...
Ginster Posted June 25, 2020 Share Posted June 25, 2020 Back here too. Sue for me other providers as or more expensive but mainly it's because I have a TV box full of stuff I've recorded that I'd lose! Link to comment Share on other sites More sharing options...
iluvcake Posted June 25, 2020 Share Posted June 25, 2020 It was back in Oakhurst Grove ... now gone again! Link to comment Share on other sites More sharing options...
beansprout Posted June 25, 2020 Share Posted June 25, 2020 Ditto Link to comment Share on other sites More sharing options...
ribrob Posted June 25, 2020 Share Posted June 25, 2020 @sue> Complaints on here always seem to be about Virgin!> I am genuinely bemused as to why people stay with them.On our road, we have no choice but Virgin fibre or dial-up (unless we go satellite which is just daft just to get an internet connection).Virgin owns the fibre on our road, and nobody else has put any down, so we suck it up, or go back to the days of watching images visibly downloading.Rob Link to comment Share on other sites More sharing options...
I hammer Posted June 25, 2020 Share Posted June 25, 2020 Is the Virgin wifi working again? Link to comment Share on other sites More sharing options...
Sue Posted June 25, 2020 Share Posted June 25, 2020 ribrob Wrote:-------------------------------------------------------> @sue> > > Complaints on here always seem to be about> Virgin!> > I am genuinely bemused as to why people stay> with them.> > On our road, we have no choice but Virgin fibre or> dial-up (unless we go satellite which is just daft> just to get an internet connection).> > Virgin owns the fibre on our road, and nobody else> has put any down, so we suck it up, or go back to> the days of watching images visibly downloading.> > RobOh dear. Monopoly situation then. That's bad. Link to comment Share on other sites More sharing options...
apod Posted July 13, 2020 Share Posted July 13, 2020 Is your Internet working today? Link to comment Share on other sites More sharing options...
Ginster Posted July 13, 2020 Share Posted July 13, 2020 Awful on and off all morning Ondine Rd Link to comment Share on other sites More sharing options...
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