JessicaJ

Hi I have just received a renewal for my Buildings and Landlords Insurance from LV which equates to a 36% increase in the premium. LV fobbed me off with generalisations about increase in claims / crime in the ED area but I still think this is pretty excessive. Whilst I will look at alternative insurers and approach brokers, I found obtaining landlords insurance for a share of freehold where both freeholders rent out their properties and where there was a previous subsidence claim (albeit 15 years ago by a previous owner) still makes this very unattractive to prospective insurers and so I have had to stick to my current insurer. I would be very interested to hear from others in the area, what their approximate premium increase has been and if anyone can recommend an insurer for landlords & buildings insurance (I will try Adler as Banzai has suggested) Thanks

It is an absolute joke. I also signed up in July last year. No bin and no sticker arrived. After several phone calls I got nowhere so I emailed both [email protected], [email protected] and cc'd in the Strategic Director of Environment and Leisure - [email protected]. Another name you might want to add to any emails is Scott Fergusson - Waste Contract Performance Manager at Southwark Council. By raising an official complaint you will get your name in the system. Several different people emailed me and in October I was assured that my brown bin and sticker would arrive within 7 working days by a Business Support Officer with the Customer Resolutions Team. Guess what? I got not one but two brown bins and no sticker. Just when I was about to raise another complaint, my tenant finally reported that the sticker had arrived this week with a letter instructing to put it on your bin from 1 June 2019!! I just thought I'd have a quick check on EDF before I email again to request a refund for the six months without a garden waste service and I have the ammunition needed! I'm not a ED resident anymore but bringing this up with the ED councillors or MP sounds like a good idea. I suspect the Council just outsourced the service and have no idea / no care at all if it is being run effectively. They just want the extra revenue. I just hope other Councils don't go down the same route.