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Thank you Sue. I contacted Citizen Advice Bureau. They said before I can complain to the Trading Standards through them I must direct my complaint to the CEO first. I can also get in touch with The Furniture Ombudsman who Hammonds Furniture is registered with if Hammonds' CEO can't resolve the issue at https://www.thefurnitureombudsman.org/ I'll keep you updated. Waiting for a reply back from the CEO.

Thank you so much for this link.

Thank you Sue. I will also contact Trading Standards. I received personal messages from others on here who have been affected and perhaps we can jointly complain to make the case stronger. I didn't use a credit card as their charges were much higher if a credit card was used. But the lesson has been learnt to pay extra and use a credit card for extra protection.

Thank you so much for taking the time out to write such valuable advice. I have started writing a letter which I will send to the Hammonds' CEO and I've also booked an appointment with Citizen Advice Bureau.

Thank you for your reply. One thing about Hammonds is that they do not like to reply in writing about any complaints, and will call you only with withheld number - so I cannot screenshot proof of their phone calls. But I have all copies of my emails to them. I have now refused to talk with them over the phone as the calls are not recorded. I will check Trustpilot. Thank you so much.

Not sure if this is the right place to post this. Need some advice, please. We ordered bespoke, fitted furniture for bedrooms with Hammonds. Hammonds has made constant mistakes. They said it has been down to their human errors. We are self-employed and have lost 8 unpaid work days + 3 more last year due to their continuous ?human errors.? This is what they keep doing e.g: On our 1st unpaid day - Builder fitted bedroom with mistakes On our 2nd unpaid day ? Builder came but the furniture still had mistakes On our 3rd unpaid day ? Builder came with wrong colour furniture On our 4th unpaid day ? Builder came with wrong size furniture On our 5th unpaid day - Builder came with the wrong materials On our 6th unpaid day ? Technician came to see what the problems are On our 7th unpaid day ? Builder turned up without getting any instructions On our 8th unpaid day ? Builder again didn?t have the correct materials or instructions and said whatever the Technician said couldn't be done Hammonds state they cannot open their products in the warehouse and that they must be opened in my home, where they keep discovering the wrong items have been ordered by them. Hammonds are forcing us to take unpaid days off for them continuously and refuse to come in the evenings/ or on Sundays when we are off work saying it would be unfair to expect their staff to do that. But why should we take our paid time off for them to fix their mistakes and keep losing out financially? We could have used those 11 unpaid work days with our kids in the summer holidays. We don't know why but their Builder fabricated stories back to Hammonds that we asked for changes etc. We never changed any design. For this reason, both my partner and I take a day off together so that their staff cannot make any new untrue statements. I completely regret using Hammonds. Their senior management team are clueless how to fix the issues. We booked their service last year and it is still incompleted in May. There are a few other families who I know who have experienced this with Hammonds and we all don?t know what to do. Most of those families have given up and got their furniture fixed by other local Builders paying extra money. Two Hammonds' workers have left the company after they promised to fix all the mistakes. The Surveyor made mistakes in his measurements last year which resulted in all these problems. Great lesson learnt to stick to local affordable Carpenters rather than waste money using Designer furniture companies with premium rates. Does anyone have any advice on who we can complain to about Hammonds? service, please? Any help would be greatly appreciated.

Ask to stay on the waiting list for your top 3 choices. I know sooooo many kids who got surprise news of acceptance 1-2 months before the school started. Newstead Wood (Grammar School) had 3 places open one week before the new school term! Best of luck.

alice Wrote: ------------------------------------------------------- > Reverse detection theory would require you to > leave your home and eat a banana. When you have > only the peel in your hand you will be standing > outside the door of the one you seek. Knock it. Haha! Brilliant!

Thank you.

How much does he charge for the 45 mins sessions plz? Thank you.

what a positive post. I'll take the p13 bus now for a change. thanks. hehe.

really sorry to hear this. how frightening. :(

Wow, ?1000! Wish I bought a ticket now! Hehe.

This is so upsetting and scary esp' as it happened around 1pm with children around! I go jogging around the park often and now I feel hesitant to even go there! Hope that evil scum is caught asap and my thoughts are with the victim who was stabbed.

Great idea. Thank you for the suggestion. The girls will meet their new class fellows in a few weeks time. Excited for that. :)