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Someone is going to have a look at it for me who thinks there is something else he can try to at least diagnose the problem and get the recent data off without removing any screws, thanks. I had already had a long conversation with someone from Which Tech who seemed to know what he was talking about, before I took it up to John Lewis. -
Can anyone recommend a company that cleans microwaves? -
Suggest you have a chat to someone professionally for some help and see what they say, before you give up. -
Sadly neither the F1 nor the enter key worked. Still a black screen. I tried both several times. And the red facial recognition light which used to flash at the top of the screen doesn't come on any more either (it was previously, even with the black screen). I think I've probably reached the end of the road with what I can try without physically going inside the laptop? Thanks so much for your help though, it's much appreciated.
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