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Belair House - what's it like for dinner?


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Incredibly disappointing and overpriced on the few occasions I ate there but that's quite a while ago now and I believe the ownership and staff has changed since then. Best to find out for yourself and form your own opinion. It is after all in a wonderful setting.
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Beware if you have allergies as my friends daughter ate a canap? there at her mums 40th birthday which contained ingredients that she was allergic to. The Manager did know what she was allergic to but failed to identify what was in the canap?. The little girl ended up in A&E after going into anaphylactic shock and this obviously ruined her mothers 40th which she had paid good money for.


They weren't even that apologetic.

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We went a few months ago, and really enjoyed ourselves. Setting, cocktails, service were all first class. I did however think the food was a bit of a letdown unfortunately. It wasn't bad, but it was not as good as the other aspects I've mentioned. If they can sort that out, would be a really special venue.
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It could just be the way your post is worded but it sounds like Belair were expected to chase round after a child monitoring what she ate. Did a responsible adult ask - "does this canape contain any (the allergen)?" before she ate it? Assuming it wasn't marked as being a pecial allergen free canape. If not, then it's hardly the venue's fault. Anyone with an allergy knows not to rely on a general mandate and assume everything is allergen free. Its called personal (or carer) responsibility.


Beaky Wrote:

-------------------------------------------------------

> Beware if you have allergies as my friends

> daughter ate a canap? there at her mums 40th

> birthday which contained ingredients that she was

> allergic to. The Manager did know what she was

> allergic to but failed to identify what was in the

> canap?. The little girl ended up in A&E after

> going into anaphylactic shock and this obviously

> ruined her mothers 40th which she had paid good

> money for.

>

> They weren't even that apologetic.

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The mother had notified the venue before hand of the child's allergies and the child asked the manager herself as she is always very careful (she is nearly 10). The Manager didn't realise that tahini contains sesame (the allergen) Surely if it was my venue and someone flags up an allergy you double check all the ingredients and maybe tell the child not to eat anything to cover your back. The mother was cross as she had asked before hand and obviously they hadn't checked everything otherwise it wouldn't have been served.
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The mother had told them her daughter was allergic to sesame - the Manager said that the canap?s didn't contain sesame as she didn't realise that tahini is made with sesame - fault lies with Manager - end of story. Was only raising a point in case other allergy sufferers go there. No big deal!
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The food and service is usually very good. However last time we went they were too busy to deal with everyone and therefore we were kept waiting in the bar for 30 mins after our reservation time and noone came to apologise or explain what was going on. We ended up walking out and as we went past the restaurant noticed that there were many empty tables.
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