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MAC problem

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Alan Medic
Posts: 7566
Joined: 15 Apr 2011, 18:52

My better half has spilt something on her MAC. Not a lot of liquid it seems, but it isn't working. Apart from drying it out, what are its chances of surviving?
Inbound
Posts: 86
Joined: 22 May 2017, 17:47

Open up or remove any panels to increase air-circulation, was it on when the spillage occurred? If not, do not turn it on for a few days. If no power was left on the motherboard you might get lucky, but usually, some residual power would sit in the capacitors for quite some time
Loz
Posts: 8675
Joined: 03 Jul 2007, 10:42

Was it on at the time? If so, it's probably fatal. Liquid + electrity = bzzzttt.

The disk will probably be fine, though, so you might be able to get the data off it.
rendelharris
Posts: 4310
Joined: 10 Dec 2015, 12:56

My previous Macbook survived best part of a pint - take it apart as far as you feel confident you can reassemble, remove and wipe dry battery and RAM modules, wipe off anything sticky, leave a couple of days in as dry and dust-free an area as you have, reassemble and send up a quick prayer...
DulwichFox
Posts: 10587
Joined: 11 Jul 2010, 18:12

The device must of been on or switched on after the mishap, otherwise you would not know it wasn't working.

Do not switch it back on. Take it to Apple (One at Bluewater) and let them take a look.

Foxy
red devil
Posts: 10000
Joined: 14 Nov 2007, 12:21

I knocked over a glass of water, some of which went onto my laptop keyboard, which then promptly went bzzzttt and died.
After speaking to a computer guy, he said just to leave it and wait for it dry out, which I did, and it eventually came back to life a couple of days later...
Sue
Posts: 23494
Joined: 04 Dec 2006, 20:18

I spilled a glass of wine over my partner's laptop once. Cue flash, bang etc..

Was told by someone I took it to (not a shop) that it was not repairable so I bought partner a new laptop.

Gave old one away to someone else to fiddle about with, dismantle for spares etc.

Found out much later that it had made a miraculous recovery.

Don't give up!

ETA: My cynical mind says if you take it to Apple they will tell you you need a new one ....
DulwichFox
Posts: 10587
Joined: 11 Jul 2010, 18:12

Sue Wrote:
-------------------------------------------------------
> I spilled a glass of wine over my partner's laptop
> once. Cue flash, bang etc..
>
> Was told by someone I took it to (not a shop)
> that it was not repairable so I bought partner a
> new laptop.
>
> Gave old one away to someone else to fiddle about
> with, dismantle for spares etc.
>
> Found out much later that it had made a miraculous
> recovery.
>
> Don't give up!
>
> ETA: My cynical mind says if you take it to Apple
> they will tell you you need a new one ....


Apple have a Repair Centre for all their products. Phones.. Macs.. i-Pads .. i-pods..
They are not likely to be cheap but you do get a 1 Year Warranty on the repair.

Foxy

Beware on line. There are some Phishing sites pretending to be Apple.
nxjen
Posts: 1688
Joined: 27 Mar 2010, 17:18

When I dropped my phone down the loo, my daughter said I should put it in dry rice to dry out. Guess a Mac would be too big to do that.
Alan Medic
Posts: 7566
Joined: 15 Apr 2011, 18:52

Thanks for the input everyone.That rice idea is found on various MAC forums I've looked at. MAC currently being fanned and has been for hours. Did try it a while ago and start up sounded normal, the Apple logo put in a brief appearance but that was all. Turned it off hoping more time might do the trick.
red devil
Posts: 10000
Joined: 14 Nov 2007, 12:21

Don't attack it with anything blowing hot air e.g hairdryer...or Uncleglen
Alan Medic
Posts: 7566
Joined: 15 Apr 2011, 18:52

Nah. Just cool air and no UG.
Seabag
Posts: 3861
Joined: 10 Mar 2014, 15:12

I'd threaten it with UG and then give it warm air and dry rice.
Alan Medic
Posts: 7566
Joined: 15 Apr 2011, 18:52

Tried the MAC last night and the log on screen did appear after the apple logo, but not for long. However it seems to me the battery is almost dead and recharging it didn't appear to have much effect, though maybe need to leave it longer. I don't know if this is good or bad news.

Anyone know an expert? I've tried to contact a Mark who had rave postings on the Forum some time ago and saw the reviews of Netquest. Don't know if the latter still does repairs.
JohnL
Posts: 8487
Joined: 09 Feb 2008, 10:24

Two days and it still needed a new battery. And why does everyone blame the cat.


https://www.macsparky.com/blog/2009/7/2 ... s-wet.html
red devil
Posts: 10000
Joined: 14 Nov 2007, 12:21

Alan Medic Wrote:
-------------------------------------------------------
> Tried the MAC last night and the log on screen did
> appear after the apple logo, but not for long.
> However it seems to me the battery is almost dead
> and recharging it didn't appear to have much
> effect, though maybe need to leave it longer. I
> don't know if this is good or bad news.

Can't you try it off the mains?


> Anyone know an expert? I've tried to contact a
> Mark who had rave postings on the Forum some time
> ago and saw the reviews of Netquest. Don't know if
> the latter still does repairs.

Ring him up, I'm sure he still does...
joom
Posts: 278
Joined: 23 Sep 2008, 16:22

If it was a sugary drink you may have no hope of getting it back 😬
ianr
Posts: 4226
Joined: 12 Jul 2008, 17:02

> Tried the MAC last night and the log on screen did
> appear after the apple logo, but not for long.

I saw similar brief or intermittent signs of life in a laptop that had experienced a drink soaking, when I tried powering it up up every few months. I eventually had a go and managed to bring it back to full health, by giving the motherboard a gentle cleaning with cotton buds and isopropyl alcohol, concentrating on the bits where there seemed to be residues crossing the tracks.
Sue
Posts: 23494
Joined: 04 Dec 2006, 20:18

Was that the one I think it was?!
ed_pete
Posts: 2154
Joined: 15 May 2007, 20:21

Not sure if they are any good but isn't there an Apple specialist in the building on Blackwater street, 30 yards down from William Rose ?
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