I'm changing from BT (crap customer service) to iD (better deal, unless Carphone Warehouse goes bust) and my number is porting over on Wednesday.
I vaguely remember going through all this before, many times, but I can't remember what I did. It's an Android phone.
1. I presume my contacts are saved via gmail or whatever, but how do I get them onto the new Sim card, or don't I need to?
2. Is there any way I can save texts, or do I have to go through all the threads and make a note of anything I may need to know the date/contents of in the future?
3. Is there any way I can save my record of phone calls? (this may be important as I'm presently in the throes of a formal complaint to my insurance company). Or should I just take a load of screenshots of the call record?
Would I be better taking my mobile into a Carphone Warehouse shop and letting them do it?
I have very bad memories of somebody in "customer services" once talking me through it over the phone, and suddenly first my mobile was filled up with every contact who had ever sent me an email, except it wasn't because it wouldn't hold them all, and then he lost all the contacts (finally finding them again, to both our relief).
I am quite ill and very stressed out at the moment (pause for sympathy) and would like as far as possible a stress-free network changeover
I would be extremely grateful for any help, preferably in tech-free words of one syllable