We’re expanding our team at Casa Core and hiring Experienced and confident Front of House staff!
We’re looking for a warm, proactive, and organised individual to join our team as Front of House at our premium boutique wellness studio in East Dulwich.
This is a client-facing role at the heart of our community, ideal for someone who is passionate about wellness, enjoys working in a fast-paced environment, and thrives on delivering exceptional service.
Key Responsibilities:
Customer Service: Greet clients with a warm and friendly, professional attitude and provide outstanding service in person and via email.
Class Bookings: Manage bookings, cancellations, and inquiries using our booking system (Momence).
Social Media Content: Capture and curate images/videos throughout the day for use on Instagram, highlighting classes, community events, and the studio vibe.
Reception & Admin: Oversee studio administrative tasks including managing emails, schedules, teacher cover and keeping our booking system up to date.
Studio Maintenance: Ensure the studio remains clean, well-stocked, and beautifully presented throughout the day and in preparation for the following day.
Retail Support: Support sales of wellness products and confidently promote class packs and memberships to students.
Client Support: Help clients with questions about memberships, class bookings, and class offerings.
Community Engagement: Foster strong relationships with our clients, getting to know our community on a first name basis and helping promote workshops, special offers, memberships and community events.
Problem-Solving: Tactfully address any client issues to ensure a smooth, enjoyable studio experience.
Please send your CV to [email protected] to apply!
We’d love to hear from you 🤎