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  • Part-Time Community Manager (flexible hours & remote)

    Part Time
    East Dulwich Grove, East Dulwich Grove, London, Southwark, Se22 8tw, United Kingdom

    Can you be our brand cheerleader? We are seeking someone outgoing and creative who loves to engage with others to grow our community of customers! 

    At KiDSiE, we are a fast-growing tech-for-good consumer start-up for families to shop open box and preloved baby and children’s goods on our app-based platform, ultimately extending the life of items and reducing the need for newly manufactured items. A side project that initially started at my kitchen table in SE22 is now a team of 6, we secured some funding, we have a community of 6k + and growing. We are now seeking a new team member to help us foster and grow our community. This role is part-time, remote and we can offer flexibility for the role to fit around kid schedules. 

    Key Responsibilities:
    •    Devise and implement strategies to build and expand the KiDSiE community
    •    Interact with community members across various online platforms, fostering a positive and supportive atmosphere.
    •    Monitor, track, and report on feedback and reviews, utilising insights to enhance customer experience.
    •    Coordinate with marketing and founders to ensure community strategies align with brand objectives and campaigns.
    •    Collaborate with our Chief Product Officer to integrate customer feedback into future updates and releases.
    •    Collaborate with our marketing manager to plan content for social media, newsletters, and other communication channels to keep the community informed and engaged.
    •    Analyse community and customer experience metrics to identify trends and areas for improvement.

    •    Highly experienced in community building - whether it is e-commerce, charity fundraising, school PTA
    •    Great communication skills
    •    Ability to empathise with and understand the needs of families 
    •    Passion for sustainability and eco-friendly initiatives.
    •    Proficient in using the major social media platforms 
    •    OBSESSED with delivering a positive experience to a community
    •    Ability to contribute to the smooth running of a small but growing start-up

    What We Offer:
    •    Competitive start-up salary and equity options 
    •    The chance to work on a product that actively contributes to a more sustainable future.
    •    An inclusive and diverse team environment where your voice and ideas are always valued.
    •    Flexible work hours, remote - work around your kids schedules 🙂
    •    Quarterly team meet-ups in London to celebrate milestones.

    How to Apply:
    Please send us your CV, a brief cover letter detailing your relevant experience, and links to any projects that showcase your skills.

    We are an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences to create a diverse and inclusive work environment.

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