Postie from the east dulwich/peckham office here. First of all, apologies for this mess which is Royal Mail and the delays you are all experiencing. The problems here have preceded the Covid pandemic, from the beginning which I first started working here, it?s been majorly disorganised with bad management. Too much work expected to be done when it is not physically possible and we the postal workers are working so hard day in day out, it?s so de-moralising. Since the pandemic it?s 100x worse, constantly bombarded with parcels non stop, tracked and special delivery?s take precedence. At the moment we have crates upon crates of letters not sorted and piles of non tracked parcels, leaving barely any room to walk. The reason why u will be getting newer post is because the old crates of mail haven?t been sorted, left to the bottom of the pile as it were. If the management were better, the walks would be rotated so they would all get cleared. Instead, there are some walks which are regularly cleared and some which are left to build up. So you can imagine due to the bad organisation that no one knows what is from December and what is recent, we just take out what we are told. There is also the problem of not enough trolleys/pda?s and vans and not enough staff. Don?t get me started on the state of the vans, they have not been cleaned inside or outside since I have been working there for 6 years. The public would be shocked at how disgusting they are, who would think Royal Mail vans would be like this. It really frustrates me as I do love the job but so many things can be improved. If they kept on top of it, it wouldn?t have been so bad. It makes sense right, if one walk hasn?t gone out one day, then u take a postie off a walk that has been cleared and put them on that walk, so all the walks are taken in turn to be cleared. But apparently no one has thought to do this. So there you have it, the real story of Royal Mail