Hi, I'm a long time forum observer, and first time poster. I walked into the video store today just after 2pm to print something. The shop assistant was on the phone. When she put down the receiver to serve me I noticed she had been crying. I immediately assumed she'd been dumped by her boyfriend, and not wanting to pry, I didn't ask her if anything was wrong. With her blotchy red face and holding back tears she talked me through the costs of printing and what to do to log on to a terminal. I sat down and then a minute later half a dozen police arrived. Apparently moments earlier a guy had come in with a gun and held up the young attendant. There were about a dozen other people at the computer terminals and not one noticed him. He must have held her up very quietly.
