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simn

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Posts posted by simn

  1. Dangerous link between Green Lane and Dog Kennel Hill


    A lot of local people and children use this path, an easy route between Charter School and Bessemer School to Dog Kennel


    A fence is being erected of considerable height which will make this right of way feel much more intimidating for all users.


    This will make this route a long, narrow, poorly lit passage and considerably more dangerous.


    Please can you or the council do something about this.

  2. I'm a developer - OK, I checked out the uservoice website - this is one part of their offer to web developers building up a detailed profile of a large number of users for commercial marketing - so where is your data being sent, how much info about you are they asking for?


    you remember when facebook was simply for linking up with friends?



    that's what I love about edf - this site is local!

  3. A little more delving and this comes up...


    Quote:


    Salesforce Integration: Turn new users into leads

    ← Integrations

    If a user sends in a ticket and you push it to Salesforce with our Service Hook integration, we will automatically connect it with the Salesforce contact.


    But what if it's a new user who isn't a contact in Salesforce yet? You can set it up so new users become "Leads" (which you can later turn into contacts).


    We'll walk you through how to set it up and get it working in Salesforce and UserVoice.


    (Note: You must set up our Salesforce integration, outlined here, first)

    Setting it up in Salesforce


    Log into Salesforce.

    Click on your Username in the header and choose "Setup."

    Click "Customize" -> "Cases" -> "Fields."

    Scroll down to Case Custom Fields and Relationships and click "New."




    Step 1: Select "Lookup Relationship" and click "Next."





    Step 2: Choose "Related to Lead," and click "Next"





    Step 3, 4 and 5: It will auto-fill the fields. That's fine. They don't need to be customized. Just click "Next" for each of these steps.


    Note: You will need to fill in the "Field name", this is not autofilled and is required


    Step 6: Choose "Save."


    Once that's done, go back to your "Case Fields," and you'll see an "API Name" listed for your new "Custom Field and Relationship."





    Setting it up in UserVoice:


    Log into UserVoice, click "Settings" in the Admin Header and click on "Integrations."

    Click "Service Hooks," and edit your existing Salesforce hook.

    You'll see "The API Name of a Case -> Lead Relationship field." Paste in the API Name you just got and save.


    Now if a new user (who is not a contact in Salesforce) sends in a ticket, they will become a lead in Salesforce.

  4. Mine was for Forest Hill - seems to be a front for an oufit called Uservoice based in San Francisco, CA


    So saying 'made in Britain' as it does on the site is totally misleading..


    Heavy Terms Of Service and Privacy Policy draw your own conclusions...

  5. huncamunca Wrote:

    -------------------------------------------------------

    > im not feeling the love for hippies here. Any

    > defenders?

    Hippies - didn't they invent music festivals and counter-culture?

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