Hello, Try to reinstall the Microsoft Visual C++ 2010 Redistributable Package. If your system, is 32 bit OS choose option 1. If it is a 64 bit OS, choose option 2. 1? Microsoft Visual C++ 2010 Redistributable Package (x86) http://www.microsoft.com/en-us/download/details.aspx?id=5555 2? Microsoft Visual C++ 2010 Redistributable Package (x64) http://www.microsoft.com/en-us/download/details.aspx?id=14632 Also use CCLEANER free. It is a free software used by many computer service technicians to optimise your computer registry and delete all the temp files that uses lots of disk space. http://www.piriform.com/ccleaner/download Hope this will help.