scruffypaulo

Thanks Gina3, Yes it sounds like you're right. We have resolved two of the five things, and that was through persistent phone calls pretty much daily for three months. We're now stuck on the last few and it's just useless. Lost Job Numbers, random unarranged/unscheduled visits when no-ones home, one technical inspector saying one thing, another saying another, then a contractor saying another...etc etc. I think there are some genuine problems with their systems and processes, because it needn't be so painful. Good luck with the Double Glazing! Let us all know if you find the magic route in!

Hi there, I'm new round these parts... We bought a two bed flat at the end of last year in SE15. It is a Leasehold, of which Southwark Council are the Freeholders (quite common as I understand around bits of Peckham and East Dulwich). In short, we're having a nightmare trying to get repairs sorted that they should take care of. Anyone else having the same experiences? Any advice? Where to go, what to do? Thanks, Paul