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Woody16

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Posts posted by Woody16

  1. Have spoken to the Royal Mail complaints line three times about the current shambolic service in general and my parcel that was sent almost 5 weeks ago. They had a response from the delivery office saying that several temporary postmen have been fired due to poor performance and that as of this week the service is back to ?normal?. They?ve also advised that there?s no way my parcel would still be in the system after so long, so to write it off as lost :( Very upset. Perhaps it was delivered somewhere stupid like a wheelie bin on bin day as others have experienced.
  2. We had post twice this week, an improvement on once the week before. But still waiting on a parcel that was sent first class on 7th September. Beginning to fear it?s lost forever - gifts thoughtfully sent for my newborn (though not so newborn anymore!) baby :( I complained to Royal Mail who said they?d ask the sorting office to look for it (yeah right!) and that it?d be delivered in 72 hours. Obviously that time frame has been and gone.
  3. hamsandwich Wrote:

    -------------------------------------------------------

    > Woody16 Wrote:

    > --------------------------------------------------

    > -----

    > > We haven?t had any post at all since Monday and

    > > I?m still waiting for a parcel that was sent

    > first

    > > class on the 7th September.

    >

    > Yup. This is almost exactly my experience. I'm

    > going to carry on spamming Royal Mail until I get

    > an answer. Would recommend everyone doing the

    > same.

    >

    > This is the contact form:

    > https://personal.help.royalmail.com/app/webforms/c

    > ontact/c/310

    > Here is the number: 03457 740 740

    >

    > To get the contact form you need to click

    > complaints -> I'd like to make a complaint ->

    > "Still Need Help?" and it's there.



    Thank you, will do!

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