green bean

Yep - brown bag purchase includes price of collection (no further charges payable).

Thanks for sharing! Could you provide an Autumn / Winter update as to how your heat pump is working out? Also, did you (have to) upgrade your radiators and pipe work prior to installing your heat pump? Did you upgrade any insulation in the house (loft spaces plus other insulation)?

Just checked CQC website for Dulwich Medical Centre… https://www.cqc.org.uk/location/1-565650623/inspection-summary same message as above is on the page and it’s now nearly a further 4 months on. Anyone know what the current situation is?

“Services placed in special measures will be inspected again within six months. If insufficient improvements have been made such that there remains a rating of inadequate for any key question or overall, we will take action in line with our enforcement procedures to begin the process of preventing the provider from operating the service.” Last CQC report was published 4 Nov (last site visit 22 Sep). CQC site today says “Important: We are carrying out a review of quality at Dulwich Medical Centre. We will publish a report when our review is complete.” Action now imminent since six months since last inspection has now elapsed?

Any other options for teens? Gym or classes (Pilates, yoga…) Seems to be a bit of a gap in provision.

Quote from the CQC report on DMC (Crystal Palace Road)… “I am placing this service in special measures. Services placed in special measures will be inspected again within six months. If insufficient improvements have been made such that there remains a rating of inadequate for any key question or overall, we will take action in line with our enforcement procedures to begin the process of preventing the provider from operating the service.” Report highlights, among many other issues, access issues and reports the response from DMC that they are taking steps to improve access, but any user (or ex-user) of DMC knows that DMC have been saying that for at least the past decade. At the same time DMC state in this report that the number of complaints about access issues has gone down in the last year. The number of complaints to the CQC has also gone down in the last year. I suspect people have become so exasperated that they have given up complaining or have left and joined other practices, It’s simply not acceptable that a GP surgery at the heart of our community has been allowed to rot in this way. With the DMC now in special measures there is a golden window of opportunity to finally remove the “provider from operating this service.” This will only happen if the evidence is there to support that action so please, please if you’re a patient at DMC and are not happy with the services you have been provided with keep the pressure up and ensure your voice is heard through the DMC complaints system and through the CQC complaints system.