jonjax

Another big recommend for Gary and his team from me! We had a leak in our roof and Gary gave me a quote over the phone. However we had to reassess when it transpired the previous roofer had done a poor job, resulting in water getting in under the felt which pretty much disintegrated the boards underneath. The complication added a lot more time and labour to the job but Gary was always honest and transparent, explaining the additional work and trying to keep the price as close to the original quote as possible. Further complications arose when our old chimney stack was revealed to be falling apart but Gary was quick find a creative solution - with safety being foremost in his mind. Again, he was honest and transparent about implications and cost, and we were able to get it sorted as part of the overall job. Gary is very easy to communicate with, and he's very conscious of leaving the site in a safe and tidy condition during and after the job. He's clearly busy - running between multiple jobs - but he always found time to keep us updated, check in on the work, and often come by at the end of the day with a broom to make sure everything was in order. Despite the complications, the work was completed to a high standard and within a reasonable time frame. We'll definitely bear Gary in mind for other jobs in future.

My neighbours and I have noticed regular visits from rats over the last few months in our gardens. After a slightly disappointing response from Lambeth Council, 9 of us decided to club together and bring in Critter Solutions to lay traps in all our gardens. Roger and his son have been very easy to deal with, and were quick, knowledgeable and courteous. They are returning this Friday to check and re-bait the traps and offer an 18 month guarantee on pests not returning. I had a similarly positive experience with them for mice in my loft a couple of years ago, and the problem was very satisfactorily resolved. Roger's number is 07518 577977.