Banks........

[Elliekp]

I have tried to get a banks references in order to rent a property! I was meant to be moving in today so put the reference request into the bank last Thursday and was told I would have it by Monday.....Monday came and nothing....Tuesday came and nothing so I went into the bank on yesterday morning(wednesday) only to find out it hasnt yet been done because..........my signature has changed ever so slightly since I opened my account 5 years ago!! I have now had to move my move in date to Saturday and STILL have not got a reference apparently it will be faxed today. They never thought to call me to check if it was my signature and that it was actually me to request the reference? They never thought to ask me to go into a branch with ID to confirm it was me..no nothing they though oh well Ill just leave it, if she wants it so badly then she will just have to chase it!! Plus its costing me ?8.5 to (not) get this done!! Not a happy chappy!!

What are other people experiences?

[Elliekp]

and the worse thing is, is that I work for another part of this bank!!

[felt-tip]

Yes mine was delayed so I went in branch and kicked up a stink. Got it sorted in time.