Jump to content

Non-recommendation: Kenwood


PoppyParry

Recommended Posts

I was recommended Kenwood by the estate agent when purchasing my property as they offer a free damp and timber survey, which was a recommendation of my initial structural survey.


They sent out a very professional looking multi-page (and undoubtedly expensive) damp survey that suggested pulling back the plaster and damp proofing one side of the living room. They quoted ?2,000 for the job. They didn't do a timber survey because they couldn't get access to the floor because of the current owner's furniture. Once I took possession of the property I called Kenwood about the timber survey. They said I'd have to pull up the vinyl floor covering and floor boards myself as they don't do that. (I found this a little odd as in my previous property, when I had someone in to assess the floorboards they pulled them up themselves quickly, easily, with no problems and put them back again.) Once I had pulled everything up myself, I called Kenwood again and they said I'd have to remove the fitted cupboards myself before they could do anything, which I started doing. I was beginning to not get the best feeling about Kenwood they seemed so reluctant and unhelpful. Then they started calling me frequently about when I was going to book in the work, all of a sudden they seemed very keen that I get the work done as soon as possible, which made me a little suspicious so I decided to get a second opinion.


I saw that Dave (07932505589) was recommended on here so I called him and he came to the house the following day. He was in and out within 15 minutes and didn't charge me a penny. It turned out that I didn't need any damp work done, the readings for the living room ranged between 0.1 and 12 and Dave explained that he wouldn't worry about anything under 20 or so for an older property and that his own home read at 18. I have now pointlessly removed a number of built in cupboards when I didn't need to. This was time consuming and will be costly to put right. This was my own fault but I wanted to let people know to avoid Kenwood. They were not helpful, honest or competitive. Dave by comparison was quick in his assessment and to the point. His honesty saved me a lot time and money, I would highly recommend him.

Link to comment
https://www.eastdulwichforum.co.uk/topic/104011-non-recommendation-kenwood/
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Latest Discussions

    • Line speed and the strength of your Wi-Fi signal are two separate things.  The first is determined by the type of connection (fibre/copper etc) to the outside world and the second is the connection between the device (printer/TV/laptop/tablet etc) and the router. If you are connecting a device to the router using cables (as Alec1 is) then this is will give the best possible connection but isn't practical for many without a degree of upheaval and even then not all devices (tablets for example) will allow a wired connection. So you relying on the quality of the Wi-Fi signal from the router to the device and this will depend on the quality of the router, the type of Wi-Fi connection (the frequency), line of sight etc - many different things.  This is why some people opt for a "mesh" type setup which is supposed to give a solid quality of Wi-Fi signal around the house with little or no blackspots.  It's expensive though and still requires the devices that send and receive the signal (like the plug-ins you have) to be wired to the router.
    • We have had a few cat flaps over the years but none have been electronic. They just have a small clip that you turn to lock or open.  Some come with a magnet and a matching magnet that the cat wears on its collar  This prevents other cats entering.  I've not used these as I don't like the idea of a cat wearing a collar. Cats do like to be out at night and you need to encourage yours to return after a late evening sortie. Calling,rustling treat wrappers worked for ours but he seems to have now got into the habit of coming back about 9pm. without this.        
    • Having had several cats over the past 40 years - mainly rescue, we have a tried and tested routine, Initially confined to one room with litter tray/food/water - we take it in turns to stay for a few minutes several times a day so they become familiar with our scent. They are gradually introduced to the rest of the house. We have a wire cat basket and we place cat in basket and take them outside, over a few days we place basket in different areas of the garden - grass area/gravel area, patio area etc - different flowers/plants. Some of the more nervous cats we walk around the garden on a lead. They get use to the scent of the garden. We have a cat flap in the back door so they have full access - If we need to keep cat in - just block off the cat flap so they cannot escape! We are now down to one elderly cat - who during the summer just laid on the garden chairs and came in for food, but as weather getting colder prefers to sit on a worktop in the kitchen looking out into the garden. So we are back to the cat litter as she is reluctant to go out in the rain/cold.  
    • With fibre you are paying for the speed, which is the number, yours is 300 so if you did a lot of gaming, for example, you would want the fastest possible.  If it's just office work or maybe streaming on Netflix you likely won't need as fast, but, if there are a lot of people in your house all doing their own thing on different devices, then faster speeds are better.  I don't rely on my Wi-Fi much other than when I am using my mobile.  I use Ethernet cables to connect up everything, I Have one cable running from my router, along the skirtings and through a hole I drilled in the wall to another room.  I have attached the plusnet speed guide which gives you an idea of how it works.   
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...