Jump to content

Recommended Posts

Just a FYI I have just landed in from a 20 hour journey with a 7 month old and a 3 year old travelling solo. Had booked rye cars because of their car seats and belief they were child friendly.


Driver initially very helpful but when in car about to set off starts saying u need to pay more as you have extra luggage. I said I don't I have two bags and a stroller which is what I travelled out with with your company. He then says as its terminal 5 pick up you need to pay more.


Long story short u felt harassed so after a lengthy discussion as I wondered where the charges were coming from we called the office. Was happy to pay terminal 5 charge but they agreed my luggage was a saloon.


My point of writing this review is the driver could have approached the whole scenario in a more conducive manner rather than ambushing me with two additional charges that felt misplaced.


I suggest they say we need to call the office to confirm booking details and price so the customer does not feel the driver is trying to take advantage of a woman travelling solo.

I understood the OP to be saying that she felt that the car company hassled her over travelling with the extra luggage (stroller), and that this was difficult for her travelling 'alone' with her children, not that there was any problem related to the children themselves. Was that the source of confusion? Maybe the OP will clarify? xx

I completely agree with your comments SFC22. Rye cars. and any other cab firm, should explain any possible extra charges up front when an original return booking is made and not suddenly appraise passengers of these additions via a driver later.

I fully sympathise with your feelings when suddenly confronted with additional charges after such a long journey with 2 young children in your sole charge.

Once again, some people are too busy nit-picking to read what an original poster has written and what advice they are passing on.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • I had a leaky toilet cistern and Niko came out the same day and not only fixed the leak but thoroughly cleaned off the years of calcium build-up. His attention to detail was matched by his kind humanity. The result was a completely renovated toilet which has never worked more efficiently as well as 'service with a smile'. MANY THANKS NIKO!!!  
    • I am trying to find out about people's experiences of the 4+ and 7+ assessments. I am a teacher and have a wealth of experience tutoring for theses assessments (including my own son), but it's always good to keep on top of things as they always make tweaks to them. TIA! 
    • "Sep, you don't even live here."   ???
    • "You have no idea why"   To be fair Sue, it's blindingly obvious to anyone who has a conversation with anyone who isn't a Corbyn supporter. And even some who liked Corbyn (like me initially) found him somewhat flaky even at his most popular But let's say you are right and I have NO idea why anybody might not vote for him. They still didn't vote for him. He lost two elections. The second one badly (and strongly predicted but the stubborn old goat wouldn't budge so we we were stuck with Johnson and another 3 million PMs in the 5 years that followed) So even with ZERO evidence, we have our eyes and ears and brains But we do have evidence   https://yougov.co.uk/politics/articles/27022-their-own-words-why-voters-abandoned-labour
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...