Jump to content

Recommended Posts

Just a FYI I have just landed in from a 20 hour journey with a 7 month old and a 3 year old travelling solo. Had booked rye cars because of their car seats and belief they were child friendly.


Driver initially very helpful but when in car about to set off starts saying u need to pay more as you have extra luggage. I said I don't I have two bags and a stroller which is what I travelled out with with your company. He then says as its terminal 5 pick up you need to pay more.


Long story short u felt harassed so after a lengthy discussion as I wondered where the charges were coming from we called the office. Was happy to pay terminal 5 charge but they agreed my luggage was a saloon.


My point of writing this review is the driver could have approached the whole scenario in a more conducive manner rather than ambushing me with two additional charges that felt misplaced.


I suggest they say we need to call the office to confirm booking details and price so the customer does not feel the driver is trying to take advantage of a woman travelling solo.

I understood the OP to be saying that she felt that the car company hassled her over travelling with the extra luggage (stroller), and that this was difficult for her travelling 'alone' with her children, not that there was any problem related to the children themselves. Was that the source of confusion? Maybe the OP will clarify? xx

I completely agree with your comments SFC22. Rye cars. and any other cab firm, should explain any possible extra charges up front when an original return booking is made and not suddenly appraise passengers of these additions via a driver later.

I fully sympathise with your feelings when suddenly confronted with additional charges after such a long journey with 2 young children in your sole charge.

Once again, some people are too busy nit-picking to read what an original poster has written and what advice they are passing on.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Another happy customer. Would recommend Lucasz. Good quality work and reasonable rate
    • osted 26 minutes ago   "Walking around, it looks to me as if weedkiller has been used, as some weeds have been left in situ but are dead."   Perhaps they've died through lack of rain whereas dandelion roots go further down and can reach water?
    • Walking around, it looks to me as if weedkiller has been used, as some weeds have been left in situ but are dead. However, most of the weeds which have been (apparently)  killed in this way are hardly likely to lift pavements, being things like Shepherd's Purse. They might seed around, but I'm not sure what harm that does. I would like to know exactly what is the remit of the council workers who are tasked with dealing with weeds in pavements (and in tree pits?). Things like dandelions which have taproots (but are hard to remove in one piece)  have been left in the pavement,  whereas things like Toadflax (which don't, and are easy to just pull out) have been removed.
    • Yet another recommendation for Casper the  handyman.   He recently completed some odd jobs around our house including installing curtain rails and hanging pictures.  He offered practical solutions to the issues that arose, was efficient and communicative.  Very reasonable rates. We’ll be using his services again and have recommended to family & friends. 
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...