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Meanwhile, I'm withdrawing my previous high appreciation. Firstly there were my attempts three days ago to provide the detailed information they needed, to enable the technical team to check a specific post in their log and see the server responses. I found myself as if going round in circles. The bot eventually told me that it was Support I should be sending it to, rather than 'here in chat'. I'd been following the links to the numbered Ticket throughout and had not even been aware I was in a different part of the building. It was beginning to feel as if I was being gaslighted so I just gave up, and went off to educate myself on the latest requirements the biggies such as Gmail require in ther DNS security information. I've long had an SPF record, and it's now clear that I should be ready to install at least a DMARC, and preferably a DKIM one too, in my domain's DNS record. I'd not noticed any recent problem before the migration, so had assumed (but haven't yet checked) that Plusnet have been inserting their own secure identity confirmation items, for known subscribers like me who use their mail relay to send email as from their personal domain. Anyway, I've just had another try at giving the bot the required information, and that seems to have succeeded, so I'll see wait to see what the Greenby techs say about it all. On top of that, yesterday evening I was searching for a really important email which I had to reply to, which I'd purposely put in a separate Plusnet webmail folder. I found that all my added folders there were empty, just as in Vladi's reports, which I'm immensely glad of. Knowledge of his experience and a fairly quick and successful resort to his strategy worked for me too and helped ratchet down my alarm, which was present even despite the knowledge that somewhere I should be able to find another copy of the file. It could have been otherwise. A system fault like that, unreported and left uncorrected, could potentially contribute to doing people real harm. I remember two years ago, a single instant of deep fear, on hearing something on the radio about the dire legal effect that could result from an inaction similar to one of my own, that was immediately followed by a slight oddity in my hearing in one ear. I connected the two and measured my BP for a period shortly after. That more or less confirmed that there'd been a marked jag in my BP, occasioned by the moment of fear, that gradually declined. Two or three days later I woke up with a severe hearing loss in that ear. That led to a referral to an ENT consultant, but by the time that arrived the loss had thankfully been more or less reversed. -
The sign posts have now been put up on all the junctions but covered up for now .So I presume they will all be active very soon . -
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