Can anyone advise on "No signal at Tuner 2" message on PVR?

[Sue]

I was delighted when my daughter gave me her old PVR - it's a Topfield TF5800.

However on some of the channels (including ITV and Channel 4) I am getting a message "no signal at Tuner 2".

I have googled this and found this message "most likely" means that one of the tuners has not been connected, or the connection has come undone, so I have checked the connections, which seem OK.

It then says I may have too low a signal level for the PVR to work reliably and the aerial may need adjusting to work correctly with digital television. I am getting some digital channels OK, but my TV aerial has been on the roof for over twenty years to the best of my knowledge, and I wonder if I need a different one?

Has anybody else had a similar problem, and if so how did you solve it? Do I need to get an aerial specialist in, and if so can anybody recommend one locally?

Thanks!

I have a load of failed recordings of CBeebies :-$ and I am missing my fix of 3rd and Bird :-$

[EDKiwi]

Just had a quick look at the online manual. Couple of things to check (see linked site below)

TF5800 Manual

Is you TV aerial connected to connector 1 (it's a bit confusing but I think the TV aerial should be on connector 1 and not 12)

Does it have a 'loop' cable connected from connector 2 to connector 3 on the back.

If that doesn't help you could try this (from the manual):

'However, if you are in a weak signal area, or are using a signal amplifier with more than one output, you may achieve better results by connecting a cable from the aerial or amplifier directly to the ANT2 connector, rather than using the loop cable.'

[Sue]

Thanks very much for this, it's all connected up properly with the loop cable in the right sockets, so as you say I think I am going to have to do away with the loop cable and have a direct connection to ANT2.

A very kind forum member is coming over tomorrow morning to have a look and advise me, as I have absolutely no idea what or how to directly connect to the ANT2 socket :-$

[woofmarkthedog]

It's ...

...good to know how to "connect" Sue

Maybe there are some issues to work through ?

I find it's good to "talk on the Banana Phone"

Well at least once in a while anyway....

"Hello......helllllloo..."

W**F

[Sue]

Just too like my life, Woof :))