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Loz Wrote:

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> Sue Wrote:

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> > > > > Rational rage for certain "Tinnitus"

> > > >

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> > > > Eh?!

> > >

> > > look it up

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> > I know what tinnitus is.

>

> Well, it kind of rings a bell...


lmao. hhhiiisssssssss, that's what mine sounds like, it really is horrid.

lavender27 Wrote:

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> Loz Wrote:

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> > Sue Wrote:

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> > > > > lavender27 Wrote:

> > > > >

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> > > > > > Rational rage for certain "Tinnitus"

> > > > >

> > > > >

> > > > > Eh?!

> > > >

> > > > look it up

> > >

> > > I know what tinnitus is.

> >

> > Well, it kind of rings a bell...

>

> lmao. hhhiiisssssssss, that's what mine sounds

> like, it really is horrid.



I'm so sorry, when you originally posted on here I thought the tinnitus reference had something to do with my post! I didn't realise it was something you had rational rage at, hence my bemusement.


Apologies, I know tinnitus is a horrible thing to have.

  • 2 weeks later...

Another rant. Today I heard an assistant in the bigger St Christopher's shop tell a dealer "If we have one given in, I'll keep it for you"

What?

If I go to M &S or Sainsburys, I don't expect the staff to have kept the best cakes or the tastiest apples under the counter for their mates.

When will they start behaving like a real shop?

Lynne,


By a strange coincidence (with you mentioning them), I have seen Sainsbury's staff carry out the practice of marking down food at the end of the day and handing it to colleagues (the example I observed was meat), didn't really cause any "rational rage"in me, though!! I just thought good for them, a little perk of the job.

Pugwash Wrote:

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> Many people 'volunteering' in charity shops are

> doing 'Community Service' following a court

> appearance - some who have poor 'customer service

> skills'. Although this does not make up for the

> rudeness to others. I would have just confessed my

> mistake and saying I was having a senior moment if

> I was serving and apologise.


The Community Payback people are not out front on tills etc, they are used as back room support on the whole

>

> Hubby volunteers in a charity shop and is incensed

> when people try to haggle with him wanting a ?2

> item of clothing for 10p - tells them all the

> money goes to the charity and if they wanted

> something that cheap he suggests that they look

> around for jumble sales. At the same time he

> laughs at the things people donate - out of date

> packets of food, worn pants and bras, dirty

> kitchen utensils, packets of tampex (unopened)

Aaaaah!


Against my better judgement just been in to the St C's small shop, lured by the "4 books for ?1.00 except cookery and Art" notice. Except my choice, of course, which was a book of Christmas carols and "Christmas items aren't included in the sale"

Nowhere did it say this, of course. That's it.Life's too short to cope with random retail methods. Sorry, one regular customer fewer.

  • 3 weeks later...

Why do I go into this shop if it's just going to make me so enraged you might ask? Never ever again

Today was lured in again by the "Everything on the rails half price" notice. EXCEPT, of course, the item I wanted. "Oh, no that's new. It's not in the sale" Well, fair enough, they want to make a decent profit from new goods. But why was it on the rails then? Just to annoy me and anyone else who might have fancied it?

It's weird, isn't it?


You'd think they might have taken on board comments about their unclear/downright wrong notices :(


Other shops - including other charity shops - manage to get it right by clearly stating if there are exclusions.


I don't go into that smaller shop at all now. Shame, as I used to go in a lot. Don't suppose they have missed me 😀

Really - it is a charity shop and as such should try and get as much value from the donations people give as possible.


Take it as a given you won't expect the same level of clarity as you would in a retail shop and try and find the amusing side.


After all - a book for 25p is a bargain - as is a book for a couple of quid.

Angelina Wrote:

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> Really - it is a charity shop and as such should

> try and get as much value from the donations

> people give as possible.

>

> Take it as a given you won't expect the same level

> of clarity as you would in a retail shop and try

> and find the amusing side.

>

> After all - a book for 25p is a bargain - as is a

> book for a couple of quid.


True, but false and confusing advertising that happens regularly could ultimately mean they lose custom.... such as Sue and Lynne!


Also, you are forgetting that many people shop at a charity shop because they have a very tight budget. So what might seem like quibbling over pennies to you might just be someone's limited means

This is not confined to the small shop - recently found a similar situation in the big store, where the usual inside front cover pencilled price was superseded by a barcode sticker 3 times higher on the verso. This is not the end of the world and yes, it is for charity and yes, it is probably churlish to moan, but was still annoying and involved grumbling and digging around for more money.


At least the St Chris shops still sell good quality books in volume - the MIND shop no longer stocks any books and now comes across as a claustrophobic clearing house for bulk donations, rather than a place to have a browse at your leisure. Sure it has a good turnover, but I rarely bother going on these days.

Borky, the price pencilled inside might have been from a previous shop.


I quite often buy books from one charity shop but might take them back to another.


You can't expect them to spend time rubbing or crossing out old prices.


AAnd I presume the bar code is to help with their gift aid system, though they still seem to be running that very erratically depending on who is there when you take stuff in.


I rarely find anything I want in the Mind shop any more. Much of it seems really expensive these days.

If anyone has a quibble about the small shop that seems not to be taken onboard by the staff there, you could always email the hospice direct?


And I have to echo Sue - the shops have been using sticker prices for months and the pencil price was from another shop!


If anyone actually fancies seeing what the other side is-i.e working as a volunteer, then sign up! It can be very rewarding ;-)

Yes - agreed they could be clearer on price - perhaps let them know it is frustrating for the customers - they may not realise.


They are volunteers in the shop. It doesn't have the same staff cohesion as most places, as the staff are often irregular so they may have different direction.


I worked in one and it was really good fun. All sorts of people both coming in AND working there.


I would just say, don't expect too much.

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