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There are a number of reasons for the long wait time and improvements can be made. The counter staff is inexperienced. They all started work at the PO in November 2025. There are 5 work stations. On a normal day there are only 2 of the 5 stations open for service. On a good day there are 3 workstations open. On one day just before Christmas there were 4 open. In all the decades I have been using that PO there has never been an instance of all 5 windows being open. If they could aim for having 3 of the 5 windows open and serving customers at all times that would make a huge difference. 2 windows is not enough. Recruitment and training are problematic. Sickness is a problem. I think it is a very stressful work environment. Please do not complain directly to the counter staff. They are powerless. I use the PO every day. 6 visits a week. I run a small business. I can no longer use LL - I have to travel to a different PO. Because I visit every day I have had plenty of time to observe and IMO the one service they need to stop immediately is allowing people to collect deliveries directly from the PO. Why, because that location is not equipped to deal with it. Here is an example of why it needs to stop. Today the queue was long with 2 windows open. One customer was collecting a package. The package could not be found. One of the 2 serving staff spent just under 15 minutes (yes, I timed it) looking for the package. It still wasn't found and the customer left empty handed. For 15 minutes there was only 1 member of staff attending to the queue - the other was looking for a package. This happens a lot - I promise you this happens every day. If you are an ED resident considering having your packages redirected to Lordship Lane then please don't. They cannot efficiently provide this service. Redirect to the Peckham Sorting Office instead. -
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Thank you, I have reported someone who was sleeping on the street this morning. -
By Dogkennelhillbilly · Posted
This isn't true either. In the year up to June 2025, the UK had 898,000 immigrants and 693,000 emigrants. Net migration was therefore +204,000 into the UK. https://www.ons.gov.uk/peoplepopulationandcommunity/populationandmigration/internationalmigration/bulletins/longterminternationalmigrationprovisional/yearendingjune2025
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