Jump to content

Discrimination Maison Dog by Dog Groomer


Just-Jamie

Recommended Posts

I have been a resident of East Dulwich since 2006 and never have I been within a privately run establishment and been made to feel so rejected as unworthy to be graced with even the most basic of customer service?!?!!

I have just left 'No.20 Northcross Road, Maison Dog' still with ?200 cash in my purse as I was totally and blatantly overlooked in favour for a regular customer.

I entered the store in high spirits greeting the dog groomer and his lady assistant. I bought to his attention that the 'Mutt Couture' lead and collar set I had previously purchased had lasted a week as it snapped due to restraining the dog from an aggressive dog that was on the approach. I was not looking to be refunded, I just wanted to purchase a new(different brand) set. Before I could make my intentions clear a gentleman/customer entered the store and thats when the dog groomer placed his full attention onto the gentleman and totally ignored me and didn't even have any manners or etiquette to even excuse himself.

In all the years I have been working within customer service, I have never come across a customer service representative that was so blatantly rude and subtle in his disrespect to me.

I have met the lady and her blue Staffordshire bull terrier and the lady is a professional with the correct mannerisms that would see her fit to become well established within East Dulwich in years to come... but the dog groomer is judgemental and applying all his airs and graces only to those whom he sees fit!!!!

It is disgraceful and a hindrance to a potentially good business.

Who is he to stain a lovely professionals hard work, time and personal investment!?!?!!!

Totally inexcusable and unacceptable!!!!

Archived

This topic is now archived and is closed to further replies.

  • Latest Discussions

    • Gosh, calm down.. How about not getting so heated, and not eat for 24 hours with sips of water? Try it and you may, just may understand, starvation, no water. No meds at all even if you need them - hasten to add, don’t do it at all if you are medically dependent. In fact, why doesn’t ED - do this for half a day - say in Oct, when everyone has come back from enjoying their, hols, new term starting and as a community, we could all be 1.? Before, November, fireworks, etc.                    
    • Many thanks I have sent them a message  
    • Stop foreign aid spend and re-direct those funds to improve the lives of UK citizens.  People shouldn't have to rely on charities and food banks, their is enough food wasted in this country already which could be re-directed.  Let their own Govts feed them, why does the UK have to do it, how about other nations contributing.  Well if aid can't reach them, how are they supposed to be fed if as you say food parcels being dropped from planes doesn't work.  Lets sort out this country first and put UK citizens first for a change.   
    • Well that really is not Christian Spirit at all - we all live in this world and yes, totally agree that it would be wonderful to have no conflict in the world but that is not possible. Yes we have people in need of food  in this country but overall enough charities and organisation in the west to help. We are talking about thousands of people who are starving - not just going hungry - a huge difference would you not agree ? Aid can’t reach people - for whatever conflict and don’t think people dropping parcels, boxes etc from planes would be the answer either.        
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...