Virgin media down oglander road

[twinhunters]

Is anyone else without internet this evening :(

[JB1881]

Yup. Also down on Nutbrook Street, since about 10 past 5.

[dresswaves]

Out on Ondine. Reported it about an hour ago & a visit was booked for Tuesday. Just had text saying that visit cancelled as they've discovered a network problem & will update when fixed.

[cella]

On Keston too

[alex_b]

Down on Adys too I knew it was a network fault but they still wasted half an hour of my time having me switch things on and off and reset routers.

[dresswaves]

alex_b Wrote:

-------------------------------------------------------

> Down on Adys too I knew it was a network fault but

> they still wasted half an hour of my time having

> me switch things on and off and reset routers.

Yes same with me! Seems to be up & running now.

[rendelharris]

Recorded message 19.15 saying it'd be fixed by 22.25, came back on five minutes later! (Copleston)

[alex_b]

Back up for me but still terribly slow (like <1Mbps) is everyone else back up to speed?

[rendelharris]

Yep usual but it was very slow just after it came back on...

[alex_b]

I'm still really slow (about 3 Mbps now) is everyone else back to normal?

[alex_b]

I spoke to them again tonight as I was getting intermittent connectivity and dial-up speeds. After wasting lots of time resetting equipment and blaming my computer they eventually admitted there is still a network issue that could take up to 72 hours to fix. They have credited by bill for yeaterday, today and the next three days because of the problem.